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Excellent Customer Service Opportunity
2 weeks ago
Job Title: Customer Service Representative
">At our organization, we're passionate about making life sound better for our customers. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences.
">About the Role:
">- ">
- You will be the primary point of contact for customers, responding to their queries and concerns via phone and email.">
- You will work closely with medical professionals, supporting order entry and ensuring timely delivery.">
- Collaborate with colleagues across various departments to resolve customer issues efficiently.">
Requirements:
">We're looking for someone with previous experience in a customer service role, preferably in pharmaceutical, medical, or similar industries. You should possess excellent verbal and written communication skills, as well as fast and accurate data entry abilities.
">Preferred Qualifications:
">- ">
- Previous experience with MS Office, especially Navision or Salesforce.">
- Strong problem-solving abilities and high attention to detail.">
- A positive attitude and adaptability in a fast-paced environment.">
Benefits:
">As a valued member of our team, you can expect a range of benefits, including:
">- ">
- One-on-one training in our systems and products.">
- Access to our reward and recognition platform with discounts across hundreds of retailers.">
- Online wellbeing centre, plus EAP support and webinars.">
- Service recognition and performance awards.">
- Free annual flu vaccinations.">
- Generous discounts on GN Hearing, Jabra, and SteelSeries products.">
- Fresh fruit, refreshments, and a table tennis table onsite.">
- Opportunities for growth and development.">
- Flexible work options – predominantly onsite, with rostered work-from-home days after probation.">
What We Offer:
">At our organization, we put the customer at the heart of everything we do. We're committed to creating an inclusive and supportive work environment that allows our employees to thrive.
">How to Apply:
">If this opportunity aligns with your career aspirations, please submit your application. Please note that applicants must have full unrestricted Australian work rights.
">