APS 3 Participant Support Officer

4 weeks ago


Canberra, ACT, Australia face2face Recruitment Full time
{"title": "APS 3 Participant Support Officer", "description": "About the Role

The APS 3 Participant Support Officer is a key position within our team, responsible for providing administrative support and ensuring the smooth operation of our services.

As a Participant Support Officer, you will be responsible for managing the team's shared inbox, appointments, and telephone enquiries. You will also coordinate appointments, ensure facilities are accessible for stakeholders, and undertake research and investigation activities.

Key responsibilities include:

  • Providing counter/reception support for the local office
  • Managing the team's shared inbox and appointments
  • Coordinating appointments and ensuring facilities are accessible
  • Undertaking research and investigation activities
  • Receiving and recording complaints and feedback

Benefits of working with face2face Recruitment include:

  • A healthy, safe, and diverse work environment
  • Continuous employee support
  • Opportunities for career development

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}



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