Community Health Advocate

3 weeks ago


Brisbane, Queensland, Australia Medibank Full time

About Medibank

We're dedicated to creating a healthier future for our customers, patients, and community.

We value diversity of thought and knowledge, especially from Aboriginal and Torres Strait Islanders, to make better decisions.

We strive to create an inclusive workplace and develop Indigenous careers.

About the Role

We have a full-time opportunity for a Sales and Customer Service Consultant at our Mt. Gravatt Store near Brisbane.

As a Local Community Consultant, you'll play a key role in bringing Medibank products and services to your local community.

You'll be responsible for supporting customers end-to-end with outstanding service, showing individual accountability, and solving day-to-day problems.

You'll work in various communication channels (in-store, phone, community, or messaging) and adapt quickly to new challenges.

Your Responsibilities

  • Provide exceptional customer service across multiple channels.
  • Build strong relationships with customers and the local community.
  • Work collaboratively with team members to achieve goals.
  • Stay up-to-date with Medibank's products and services.
  • Continuously improve processes and suggest new ideas.

About You

  • You're a multitasking superstar with excellent communication skills.
  • You thrive on providing great service to the local community.
  • You're self-motivated and results-driven.
  • You possess strong diligence in protecting customers' privacy and accuracy.
  • You're a supportive team player who's willing to step outside your comfort zone.

Why You'll Love It Here

  • Flexible working arrangements to suit your needs.
  • Opportunities for growth and career development.
  • A supportive environment that values your well-being and encourages innovation.

A Career with Medibank

We pride ourselves on an inclusive and collaborative culture. We're committed to supporting accessibility for our customers and people.

We encourage applications from candidates with disabilities. If you require any adjustments or alternate formats, please contact us via careers@medibank.com.au or (03) 8622 5666.

We offer a range of benefits, including subsidised private health insurance, rewards, and discounts, and health and wellbeing initiatives. To find out more, click here.



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