Solutions Engineer

2 weeks ago

Sunshine Coast Regional District, Australia beBeeTechnical Full time $90,000 - $120,000

Job Title: Technical Solutions Specialist

 

Implement and troubleshoot technologies for clients in the New Jersey/New York metro markets.

Key Responsibilities:
  • Provide technical services to clients based in the New Jersey/New York metro markets
  • Research technically sound solutions to small and medium business technology environments
  • Utilize monitoring tools and services to support our client base
  • Provide outstanding customer service with direct interaction with the client base
  • Document project and support calls with clear and concise communications
  • Set up system and network architecture for new and current business clients
  • Install multi-vendor hardware technologies in Server, SAN, LAN, WAN, VPN
  • Monitor Disaster Recovery and Business Continuity solutions

 

Basic Skill Proficiencies Required:
  • Active Directory / Group Policy configuration, troubleshooting, and maintenance
  • Prior Managed Services (MSP) experience required
  • Microsoft Azure, Intune, Android, and iOS knowledge
  • Virtualization experience with VMWare / Hyper-V, ISCSI, LAN/WAN, WiFi, Firewall, and Routing knowledge
  • Windows Server OS experience with install, troubleshooting, management, and maintenance
  • Basic Linux knowledge is a plus, but not required

 

Requirements:
  • High School Diploma or equivalent required; some college preferred
  • 5+ years of experience serving IT support needs required; prior MSP experience is required
  • Prior experience with Microsoft 365 and Teams required
  • Strong Windows Desktop experience, installation, and troubleshooting
  • Mac experience is a plus
  • Ability and comfort working directly with clients
  • Excellent documentation skills required
  • Ability to write technical processes and perform technical duties
  • Licensed and own a vehicle, willing to travel within the NJ/NY Metro area
  • Advanced understanding of IP, DNS, and the OSI model; knowledge of current and previous technologies
  • Solid communication skills with professional client interaction
  • Key industry certifications
  • Exceptional problem-solving skills

 

This is a career-oriented position with excellent benefits, including 401k with company match, travel reimbursement, and paid time off.

Remote work available

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