Administrative Team Lead

22 hours ago

Sydney, New South Wales, Australia beBeeAdministration Full time $100,000 - $150,000

About the Role

The Administrative Team Lead plays a pivotal role in ensuring the seamless operation of our administrative unit. This position oversees the support team, driving strategic goals and fostering a culture that champions customer experience and continuous improvement.

Key Responsibilities

  • Lead the admin support team to achieve strategic objectives, setting responsibilities, processes, and performance management.
  • Ensure compliance requirements are met, and instil a customer-centric mindset within the team.
  • Cultivate positive relationships with internal and external stakeholders to enhance collaboration and maintain a positive organisational reputation.
  • Develop and maintain standard operating procedures for business support processes to maintain compliance and improve customer experience.

Requirements and Qualifications

  • Experience in operations and administration as a team leader or similar positions within the services sector.
  • Bachelor's degree in business or related field desirable.
  • Strong analytical skills, proficiency in data analysis, and report structuring.
  • Demonstrated leadership skills in managing people, operations, and guiding teams.
  • Excellent communication skills, both verbal and written.
  • Proficiency in leveraging technology for workplace efficiency.
  • Ability to create detailed reports and analyse complex data.

Benefits

This role offers the opportunity to work in a dynamic environment, collaborating with diverse stakeholders and contributing to the success of our organisation. As an Administrative Team Lead, you will have the chance to develop your skills, build meaningful relationships, and make a lasting impact on our business.

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