Hospitality Professional
2 days ago
We are seeking a highly motivated and proactive individual with excellent communication skills to join our team as a Receptionist/Housekeeper.
About YHA Australia:
As a for-purpose organisation, we offer unique, affordable, and sustainable accommodation across Australia. Our mission is to create a more open and accommodating world where life flourishes.
YHA Apollo Bay is an eco-certified property that uses energy and water-saving techniques to reduce its impact on the environment while maintaining functionality and comfort. This is an exciting opportunity to be part of a dynamic team.
Job Description:
The ideal candidate will provide exceptional guest service, maintain the property's immaculate condition, and support both the front desk and housekeeping teams.
Responsibilities include:
- Front Desk: Providing excellent customer service, answering guest queries, and resolving any concerns or disputes.
- Housekeeping: Refreshing communal spaces, bathrooms, and accommodation rooms, monitoring stock, and ensuring the property remains clean.
Requirements:
To succeed in this role, you should have:
- Previous experience in front desk reception, customer service, and commercial cleaning.
- Good time management skills and ability to work well under pressure.
- Flexible availability, including night shifts, weekends, and public holidays.
- Excellent verbal and written communication skills.
Benefits:
You will enjoy:
- Access to benefits and discounts across the YHA national network.
- Professional development and career opportunities.
- Yearly social events for team building and fun.
- A diverse and inclusive workplace environment.
Our Culture:
We value diversity, inclusivity, and respect for all employees. We strive to create a workplace where everyone can thrive.
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