Team Leader

2 weeks ago

Dandenong, Victoria, Australia Ermha Full time

About the Role
As a Team Leader, you will be responsible for the management and operation of programs that provide complex, recovery-oriented support for people with a persistent mental illness. These programs are designed to help individuals with a history of homelessness, addiction, disability, social dysfunction, aggressive and inappropriate behaviors.

Key Responsibilities
• Hold regular supervision and team meetings with staff to ensure they maintain a focus on client-directed needs and achieve client-directed outcomes and service delivery objectives
• Ensure agreed service delivery is provided to the client and confirm accurate case notes are completed regularly by the team and that regular case reviews are conducted
• Develop and maintain strong relationships with all relevant stakeholders, including clients, staff, and external partners
• Ensure compliance with all internal and external requirements, including reporting

What We Offer
Ermha365 is an agile and innovative non-profit organization with a growth agenda across Australia. As an employee, you will have the opportunity to work in a supportive team environment that is engaging and inspiring. You will also have access to on-the-job training and development, flexibility in working hours to suit work-life balance, and a competitive total package including salary packaging.

About Ermha365
Ermha365 exists to ensure that people experiencing mental illness and/or disability, and their carers, can thrive in and become part of the community. We choose to work with people who have fallen through the gaps in the system and where there is no obvious support. We are often considered the provider of last resort.

Diversity and Inclusion
Ermha365 is committed to reconciliation, lived experience, and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability, and people who identify as LGBTIQA+ to apply.

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