Housekeeping Operations Manager

4 days ago

Katoomba, New South Wales, Australia beBeeLeadership Full time $60,000 - $80,000
Key Position Overview

This hotel seeks an experienced housekeeping manager to maintain the highest standards of cleanliness and presentation, enhancing guest satisfaction. As a pivotal member of the leadership team, you will oversee all housekeeping operations, including guest rooms, public areas, and dining outlets.

Main Duties
  • Oversee daily housekeeping operations and collaborate with other departments to meet property-wide cleanliness requirements.
  • Develop, manage, and adjust staff rosters to align with business forecasts, ensuring efficient use of resources.
  • Supervise and assign tasks to housekeeping staff, ensuring all rooms and public spaces meet high standards.
  • Conduct routine inspections to verify that all areas reflect the expected level of cleanliness and presentation and ready for guest arrivals.
  • Ensure compliance with safety regulations and workplace health and safety policies across all housekeeping activities.
  • Monitor and manage inventory levels of cleaning supplies, ensuring timely procurement and cost control.
Benefits and Opportunities

At this hotel, we believe in taking care of our team as well as our guests. Our staff enjoy a range of exclusive benefits:

  • Opportunities for professional growth and advancement within our extensive hospitality network.
  • Strong focus on sustainability and environmentally friendly practices.
  • Paid parental leave to support our team during important life stages.
  • Employee assistance program offering support when needed.
Required Skills & Experience
  • Minimum 3 years of experience in a housekeeping leadership role.
  • Proven ability to manage teams, with a focus on staff engagement and development.
  • Experience working with property management systems is advantageous.
  • In-depth understanding of safety standards, with experience ensuring compliance in a fast-paced work environment.
  • Experience with end-of-month stocktakes.
  • Strong communication and relationship-building skills with both internal and external stakeholders.
  • Exceptional eye for detail, with a commitment to maintaining high presentation standards.
  • Professional demeanor, with the ability to stay calm under pressure and adapt to changing priorities.
  • Ability to work rotating rosters, including weekends and public holidays.

If you are excited about making a difference and enhancing guest satisfaction, then we want to hear from you.

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