F&B Service Expert

2 weeks ago


Melbourne, Victoria, Australia Marriott Full time

Job Summary

The F&B Service Expert is responsible for delivering exceptional guest experiences by providing attentive and personalized service to our guests.

Responsibilities

  • Provide exceptional guest service by greeting and acknowledging guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Work closely with the kitchen team to ensure that food and beverages are prepared and served to the highest standards.
  • Ensure that all areas of the restaurant and bar are clean and well-maintained, and that all equipment is in good working order.
  • Participate in pre-shift meetings to review the day's menu and discuss any special events or promotions.
  • Develop and maintain positive working relationships with colleagues and other departments to ensure seamless delivery of services.

Requirements

  • High school diploma or equivalent required.
  • At least 1 year of related work experience.
  • Basic math skills and ability to handle cash and operate a point-of-sale system.

Preferred Qualifications

  • Food and beverage service experience in a high-volume environment.
  • Knowledge of Marriott International's policies and procedures.

About Marriott International

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About The Ritz-Carlton

The Ritz-Carlton is a global luxury brand that offers exceptional service and amenities to our guests. We are committed to delivering rare and special experiences that exceed our guests' expectations.


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