Call Centre Team Member

1 week ago


Lane Cove, Australia Nielsen Full time
Job Description

The primary responsibility of this role is to utilise strong organisational and communication skills to conduct surveys and quality control calls to maintain the accuracy of our TV Ratings data. This involves:

  1. Calling new and potential panel members to invite them to participate in the TV Ratings panel
  2. Maintaining good customer relations with existing panel members, including resolving any issues or concerns they may have

In addition to these key responsibilities, the ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to adapt to changing situations.

Key Responsibilities
  • Conduct surveys and quality control calls to maintain the accuracy of TV Ratings data
  • Calls new and potential panel members to invite them to participate in the TV Ratings panel
  • Maintain good customer relations with existing panel members


  • Lane Cove, Australia The Nielsen Company Part time

    Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to.At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption.Exciting opportunities exist for experienced call centre...


  • Lane Cove, Australia Nielsen Full time

    Casual Call Centre Operator1 week ago Be among the first 25 applicantsGlobal Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device...

  • Call Centre Operator

    4 weeks ago


    Lane Cove, Australia Nielsen Full time

    Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption. **ABOUT THE ROLE** - Exciting opportunities exist for...


  • Lane Cove, Australia Nielsen Full time

    Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption. **ABOUT THE ROLE** - Exciting opportunities exist for...

  • Call Centre Operator

    4 weeks ago


    Lane Cove, Australia Nielsen Full time

    We provide our clients with the deepest understanding of audiences—and we can't do that without our Panel Recruitment and Field Operations teams. They work in-person to build important connections with current panelists, who provide the vital data that powers businesses, and recruit new panelists. **ABOUT THE ROLE** Exciting opportunities exist for...

  • Call Centre Operator

    2 weeks ago


    Lane Cove, Australia Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...


  • Lane Cove, Australia Nielsen Full time

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...


  • Lane Cove Municipal Council, Australia Operations Full time

    The RoleThis is an exciting opportunity for experienced call centre operators to join our dynamic team in a supportive environment. The successful candidate will have a strong drive to provide excellent customer service and an outstanding experience for our TV rating panel members.Flexible evening workA dynamic and supportive team environmentPossibility to...


  • Lane Cove Municipal Council, Australia The Nielsen Company Full time

    Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption.Exciting opportunities exist for experienced call centre...


  • Lane Cove Municipal Council, Australia Nielsen Full time

    Casual Call Centre Operator1 week ago Be among the first 25 applicantsGlobal Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device...


  • Lane Cove Municipal Council, Australia Operations Full time

    Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption.Exciting opportunities exist for experienced call centre...


  • Lane Cove, Australia MBE Lane Cove Full time

    Mail Boxes Etc. is the world's largest non-food franchise with over 2500 centres around the world. We have a position available for a Team Member at our Lane Cove Centre. This is a great role for someone with a background in digital print production or a similar role. Some experience in graphic design would be a bonus. We are also open to a fresh graduate...

  • Team Member

    4 weeks ago


    Lane Cove, Australia Grill'd Full time

    **Team Member - Restaurant** Grill'd isn't just about nutritious burgers; it's an incredible hospitality experience powered by our vibrant team members. With over 170 locally-minded restaurants nationwide, we're seeking enthusiastic individuals to join as a crew member at Grill'd in Lane Cove! **The Perks**: - Gain valuable accredited experience in the...

  • Team Member

    1 day ago


    Lane Cove, Australia Grill'd Full time

    **Team Member - Restaurant** Grill'd isn't just about nutritious burgers; it's an incredible hospitality experience powered by our vibrant team members. With over 170 locally-minded restaurants nationwide, we're seeking enthusiastic individuals to join as a crew member at Grill'd in Lane Cove! **The Perks**: - Gain valuable accredited experience in the...


  • Lane Cove West, Australia Vitalcare Pty Limited Full time

    **The Role** Vitalcare are expand our national service and installation team with new Field Service Technicians specialising in nurse call technology. We are ideally looking for seasoned technicians with experience in nurse call, security/access control/CCTV, NBN, home automation, electrical or fire alarm systems installation, maintenance, and...

  • Team Member

    3 weeks ago


    Lane Cove, Australia Grill'd Healthy Burgers Full time

    Team Member - RestaurantAbout Grill'dGrill'd isn't just about nutritious burgers; it's an experience - where incredible hospitality, energy, and teamwork come together. With 175+ locally-minded restaurants nationwide, we're looking for team members who love fast-paced fun, bring epic vibes, and create WOW moments. Come join the crew at Grill'd Lane CovePerks...


  • Lane Cove, Australia Nielsen Full time

    What You'll DoAs a Call Centre Operator, you will be responsible for:Utilising organisation and communication skills to conduct surveys and quality control calls to maintain the integrity of the TV Ratings PanelCalling new and potential panel members to ask them to take part in the TV Ratings panelMaintaining good customer relations with panel members,...


  • Lane Cove, Australia Guzman y Gomez Mexican Kitchen Full time

    About UsGuzman y Gomez Mexican Kitchen is dedicated to serving authentic flavors and bringing people together through food. We believe in empowering our crew members to deliver exceptional guest experiences, and we're looking for talented individuals to join our team.Job RoleWe're seeking a Restaurant Team Member who can showcase their versatility,...

  • Team Member

    2 weeks ago


    Lane Cove, Australia Coles Supermarkets Australia Pty Ltd Full time

    It takes the connection of team members in many different roles to run more than 800 supermarkets across Australia. Whether you're in-store or delivering to a customers' door, life in-front or behind the shelves is fast, and it's fun. Joining Coles Supermarkets means you'll belong in a team of diverse personalities, cultures, backgrounds and beliefs, just...


  • Lane Cove, Australia Nielsen Full time

    Role OverviewWe are seeking a dedicated and enthusiastic Call Centre Operator to join our team. As a Customer Service Representative, you will play a critical role in maintaining the integrity of our TV Ratings Panel by conducting surveys and quality control calls.You will be responsible for calling new and potential panel members to ask them to participate...