Residential Services Liaison
1 month ago
Mirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that prioritizes sustainability, innovation, safety, and placemaking.
Our OpportunityWe're seeking a highly skilled Residential Services Ambassador to join our Build to Rent asset team in Melbourne at LIV Munro, located at Queen Victoria Markets. As the face of the property, you'll be responsible for initiating resident interaction, addressing their needs, and ensuring their satisfaction.
Key Responsibilities- Welcoming residents to the property and upholding service standards.
- Knowledgeably engaging with residents and visitors to ensure their satisfaction and that our service and product deliveries meet brand and property standards.
- Effectively resolving resident issues and assisting with enquiries in a professional manner.
- Proactively engaging with residents to identify opportunities to improve services and products.
- Maintaining public areas, offices, and back-of-house areas for operational needs.
- Ensuring all outstanding and overdue accounts are followed up daily.
- Preparing apartments in accordance with brand standards for inspections and upcoming move-ins.
- Communicating with residents to schedule activities, including resident events, amenity bookings, inspections, and move-in/out arrangements.
- Implementing and improving the resident community program to maximize resident satisfaction and retention.
- Preparing for all inspection appointments and familiarizing yourself with prospective resident apartment preferences and profiles.
- Maintaining communication and responses to a professional standard and with a solution-focused attitude.
- Supporting all service aspects of the property functions, especially Maintenance and Leasing, including resident communications.
- Supervising residents within the property to ensure adherence to lease rules and conditions.
- Upholding a professional image and ensuring property presentation to maintain a positive brand image and community representation.
- Adhering to Mirvac's 'Next Level' customer experience platform and providing timely responses to feedback received through all mediums.
We're looking for a results-driven professional with a Certificate of Registration and moderate experience in the hospitality or property management industry, alongside a Real Estate License and Strata Management. You'll have a high level of competency with Microsoft Office, be a problem solver, and open to innovative solutions. You'll also have the ability to prioritize tasks and follow through to meet expectations of multiple entities.
We're committed to customer service excellence and meeting tight timeframes without compromising accuracy. You'll have the ability to communicate with internal and external customers of different levels and diverse backgrounds to develop strong relationships.
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Residential Services Liaison
1 week ago
Melbourne, Victoria, Australia Mirvac Full timeOur OpportunityWe are seeking a highly skilled Residential Services Liaison to join our Build to Rent asset team in Melbourne at LIV Munro located at Queen Victoria Markets. As the face of the property, you will be responsible for initiating resident interaction and addressing their needs while assisting daily prospect follow up and assign leasing...
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Residential Services Liaison
6 days ago
Melbourne, Victoria, Australia Mirvac Full timeOur OpportunityWe are seeking a highly skilled Residential Services Liaison to join our Build to Rent asset team in Melbourne at LIV Munro located at Queen Victoria Markets. As the face of the property, you will be responsible for initiating resident interaction and addressing their needs while assisting daily prospect follow up and assign leasing...
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Residential Services Liaison
1 month ago
Melbourne, Victoria, Australia Mirvac Full timeAbout MirvacMirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that prioritizes sustainability, innovation, safety, and placemaking.Our OpportunityWe're seeking a highly skilled Residential Services Ambassador to...
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Residential Services Liaison
1 week ago
Melbourne, Victoria, Australia Mirvac Full timeResidential Services Ambassador RoleMirvac is a leading Australian property group dedicated to reimagining urban life. We're seeking a highly skilled Residential Services Ambassador to join our Build to Rent asset team in Melbourne at LIV Munro, located at Queen Victoria Markets.As a key member of our team, you will be responsible for initiating resident...
-
Residential Services Liaison
1 month ago
Melbourne, Victoria, Australia Mirvac Full timeAbout MirvacMirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that prioritizes sustainability, innovation, safety, and placemaking.Our OpportunityWe're seeking a highly skilled Residential Services Ambassador to...
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Residential Services Liaison
4 weeks ago
Melbourne, Victoria, Australia Mirvac Full timeAbout MirvacMirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that prioritizes sustainability, innovation, safety, and placemaking.Our OpportunityWe're seeking a highly skilled Residential Services Ambassador to...
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Residential Services Liaison
1 month ago
Melbourne, Victoria, Australia Mirvac Full timeAbout MirvacMirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that prioritizes sustainability, innovation, safety, and placemaking.Our OpportunityWe're seeking a highly skilled Residential Services Ambassador to...
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Residential Services Liaison
1 month ago
Melbourne, Victoria, Australia Mirvac Full timeAbout MirvacMirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that prioritizes sustainability, innovation, safety, and placemaking.Our OpportunityWe're seeking a highly skilled Residential Services Ambassador to...
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Residential Services Liaison
4 weeks ago
Melbourne, Victoria, Australia Mirvac Full timeAbout MirvacMirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that prioritizes sustainability, innovation, safety, and placemaking.Our OpportunityWe're seeking a highly skilled Residential Services Ambassador to...
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Residential Services Liaison
4 weeks ago
Melbourne, Victoria, Australia Mirvac Full timeAbout MirvacMirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that excels in sustainability, innovation, safety, and placemaking.Our OpportunityWe're seeking a highly skilled Residential Services Ambassador to...
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Residential Services Liaison
1 month ago
Melbourne, Victoria, Australia Mirvac Full timeAbout MirvacMirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that excels in sustainability, innovation, safety, and placemaking.Our OpportunityWe're seeking a highly skilled Residential Services Ambassador to...
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Residential Services Liaison
3 weeks ago
Melbourne, Victoria, Australia Mirvac Full timeAbout MirvacMirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that prioritizes sustainability, innovation, safety, and placemaking.Our OpportunityWe're seeking a highly skilled Residential Services Ambassador to...
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Residential Services Liaison
2 weeks ago
Melbourne, Victoria, Australia Mirvac Full timeAbout MirvacMirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that excels in sustainability, innovation, safety, and placemaking.Our OpportunityWe're seeking a highly skilled Residential Services Ambassador to...
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Residential Services Liaison
6 days ago
Melbourne, Victoria, Australia Mirvac Full timeOur OpportunityWe are seeking a highly skilled Residential Services Ambassador to join our Build to Rent asset team in Melbourne at LIV Munro located at Queen Victoria Markets. As the face of the property, you will be responsible for initiating resident interaction and addressing their needs while assisting daily prospect follow up and assign leasing...
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