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ERP Implementation Specialist
2 months ago
We are seeking a highly skilled ERP Specialist to join our team at Liebherr-Australia Pty Ltd.
Job SummaryThe successful candidate will be responsible for designing, implementing, and maintaining training materials for ERP training sessions, ensuring best practices are met. They will also serve as the primary point of contact for ERP-related inquiries, troubleshooting issues, and resolving user problems in a timely manner.
Key Responsibilities- Design and implement training materials, including user guides, manuals, and video tutorials for ERP training sessions.
- Ensure all training and support activities comply with organizational policies, industry standards, and best practices.
- Serve as the primary point of contact for ERP-related inquiries, troubleshooting issues, and resolving user problems.
- Collaborate with relevant teams to identify opportunities for system enhancements and process improvements.
- Stay updated on ERP system upgrades and new features and incorporate relevant changes into training and support materials.
- Degree qualifications in Information Technology, Finance, or equivalent.
- Strong customer-facing service and consultative skills to support change management and user adoption.
- Exceptional communication skills with demonstrated ability to build strong working relationships with internal and external stakeholders.
- Exceptional understanding of ERP systems and supported processes coupled with knowledge of integration methods between ERP and IT systems.
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.
If you are a motivated and experienced ERP Specialist looking for a new challenge, please submit your application.