IT Operations Specialist
22 hours ago
We are seeking an IT Operations Specialist to join our Business Solutions team in a challenging and rewarding role. The successful candidate will provide top-notch operational support for software applications, working closely with internal customers to resolve issues, enhance system capabilities, and ensure seamless use of our ERP platforms and business applications.
Key Responsibilities- Support systems, networks, and technologies to ensure smooth operation and identify areas for improvement
- Develop software enhancements and implement best practices to increase efficiency and productivity
- Conduct reviews and investigations to understand system functionality and identify opportunities for growth
- Offer advice and guidance to colleagues on technical matters
- Plan and manage system integration, supporting business change and providing ongoing support for all ERP applications
- Produce and maintain operational, technical, and support documentation
- Australian Citizen with the ability to obtain and maintain a Defence security clearance
- Experience and/or understanding of development, administration, and configuration experience in a global enterprise environment within multiple domains
- Proven ability to work both autonomously and in teams, with internal and external stakeholders, successfully delivering project and operational outcomes
- Experience providing technical support to multiple business sectors with a diverse application portfolio as well as understanding the business requirements
- Exceptional communication skills and the ability to build relationships with end-users at all levels of the organisation, as well as external vendors
- Strong troubleshooting skills that allow you to pull together multiple resources and tools to understand and resolve complex IT issues
- Our work life integration policy brings together leave entitlements which include annual leave, wellbeing leave, paid parental leave, defence reservist leave plus more
- We offer flexible working arrangements where possible to help employees find the right balance between work and home life
- We will provide you with a supportive and engaging environment where you can grow your career, supported by our capability framework plus ongoing access to self-led learning modules through LinkedIn Learning and access to study leave
- You'll have access to beRewarded which will provide you with endless discounts across retail, health, entertainment, travel and much more, plus novated leasing options and corporate shares plan
- Your wellbeing is supported through our online wellbeing program Munch, Mind, Move, Money, access to our employee assistance program plus you can access two days annually from your personal leave as wellbeing days
- You'll be able to participate in our weRecognise program which is an opportunity to recognise the outstanding work our people do each and every day
Estimated salary: $90,000 - $120,000 per annum depending on experience and qualifications.
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