Technological Innovation Strategist

Our organisation has been a pioneering force in wellbeing since 1840. With over $1 billion in revenue and serving more than 700,000 Australians, we provide smart solutions and services to support people's growth.

We employ over 7000 people, driven by our purpose to help individuals thrive. Currently undergoing significant transformation, we're capitalising on new growth opportunities to further enhance customer and employee experiences. We operate with commercial acumen and a strong social conscience, striving to create community value. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

This key role reports to the GM of Engineering, responsible for analysing, designing, developing and maintaining scalable, secure and operationally stable solutions with a focus on innovation and delivering business value. You will provide solution design expertise for critical projects to ensure the delivered solution meets business needs and technology requirements. You will establish strong relationships with stakeholders across the organisation, ensuring they understand the scope and value of Customer, Digital & Technology services so that they see us as a vital enabler of their business strategy.

This is a fixed term full time opportunity until 01/11/26

Key accountabilities include:

- Incident management, fail & fix and lifecycle management to ensure the health insurance technology stack is and remains fit-for-purpose.
- Implementing the agreed Technology Roadmap including strategic governance (via Architect)
- Identifying and managing tech debt and associated risks
- Working closely with the Architecture team to design technology solutions that meet the needs of the health insurance business
- Ensuring reuse and alignment of capability and technology asset with the remainder of the Retail business and wider organisation
- Design, code, test and deploy software solutions across multiple platforms
- Model the aspired leadership behaviours to source, lead, develop & retain high quality team members aligned to our culture

This role requires a deep understanding of Technology, leadership experience, operations management and strong stakeholder management (both within the Retail leadership team as well with Group Technology), requiring a collaborative leadership style that drives for quality outcomes whilst taking into account commercial, employee and member requirements as well as governance requirements.

In addition, you will be able to demonstrate the following capabilities / experience:

- In-depth knowledge of documentation, coding, testing and deployment using multiple development languages and platforms.
- Proven project and delivery skills, and an ability to work in an Agile environment.
- Strong Software quality assurance and problem diagnosis and resolution.
- Deep commercial software development/design experience, with tertiary qualifications in Computer Science or related discipline.
- Proven experience in a technical leadership role with solution design experience
- Experience working in a health insurance, banking or financial services environments.
- Strong interpersonal and communication skills as well as good skills in time and resource management

You will enjoy a range of great employee benefits and rewards including:

- Competitive salary + bonus program
- Enjoy additional yearly Well-Being and Community leave days
- 14-week paid parental leave, with equal benefit for both parents
- Employee Referral Program
- Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most
- Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
- Discounts across our business including Private Health Insurance, General Insurance + more
- Available access to LinkedIn Learning courses through our Learning platform