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Cleaning Operations Manager

2 months ago

Adelaide, South Australia Clean Advice Full time
About the Role

We are seeking a highly motivated and experienced leader to join our team as a Cleaning Operations Manager at Clean Advice. As a key member of our organization, you will be responsible for leading our Cleaning / Presentation team in Adelaide and driving operational excellence.

Key Responsibilities
  • Team Leadership and Development:
    • Lead the Cleaning / Presentation team, creating a positive and motivational working environment.
    • Develop and implement advanced planning for all cleaning operations, including periodic tasks, with clear schedules and sign-offs.
    • Focus on training and development to establish good working practices and enhance customer experience interactions.
  • Operational Excellence:
    • Ensure high standards of cleanliness and safety, adhering to security, health, and safety regulations.
    • Take full ownership of managing and resolving all cleaning feedback and complaints.
    • Implement strategic planning and best practice initiatives to remain at the forefront of cleaning operations.
  • Financial and Budget Management:
    • Manage and report on cleaning operational budgets with transparency, including forecasting and tracking expenditures.
    • Oversee payroll, rosters, and manning levels, ensuring compliance and accuracy.
  • Stakeholder and Customer Engagement:
    • Work closely with stakeholders and departments to promote teamwork and add value.
    • Build and maintain strong relationships with clients, employees, suppliers, and local authorities.
  • Compliance and Safety:
    • Ensure strict adherence to Data Protection Act, GDPR, and other relevant regulations.
    • Conduct regular site inspections to ensure compliance with company standards and safety regulations.
Qualifications and Requirements
  • Proven experience in operations management within a cleaning services environment, with a strong track record of achieving results and optimizing processes.
  • Demonstrated leadership qualities with a passion for mentoring and developing teams.
  • Excellent communication, negotiation, and problem-solving skills.
  • Strategic thinker with exceptional time management and prioritization abilities.
  • At least 2 years of leadership experience in a cleaning services environment.
  • Proven ability to manage growth within a contract environment and adapt to dynamic conditions.
  • Strong business and financial management skills, with a creative approach to problem-solving.
  • Willingness to be flexible with your schedule and a positive attitude.
What We Offer
  • Competitive salary with performance-based bonuses.
  • Clear career advancement opportunities within our expanding organization.
  • A supportive and dynamic team environment where your contributions are valued.
  • Ongoing training and professional development to help you reach your full potential.