
Technical Support Specialist
1 day ago
We are seeking a dedicated individual to join our team as a Technical Support Specialist in the Frame and Truss department.
This role is ideal for someone who enjoys working with customers, troubleshooting issues, and providing solutions. The successful candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail.
About the RoleThe primary responsibility of this role is to provide aftersales service to our customers. This includes investigating issues, providing best-in-class customer service, and understanding building plans, manufacturing processes, and technical drawings to produce solutions.
Your Key Responsibilities:- Provide technical support to customers via phone, email, or in-person.
- Investigate issues and resolve them in a timely and professional manner.
- Collaborate with internal teams to ensure seamless communication and resolution.
You will have access to industry-leading software and training programs to help you grow and develop your career. We offer a dynamic work environment that supports your growth and development, with opportunities to learn and advance your career.
Benefits:- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and supportive team environment.
This is an exciting opportunity to join a growing company and contribute to its success. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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