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Regional General Manager

2 months ago


Brisbane, Queensland, Australia Whiddon Full time
About the Role

We are seeking an experienced and passionate leader to join our team as a Regional General Manager. As a key member of our leadership team, you will be responsible for leading and driving successful change implementation across our aged care services.

Key Responsibilities
  • Lead and manage a team of Residential Services Managers and Support Services team members to achieve business objectives and improve care excellence.
  • Develop and implement strategic operational plans to drive change and compliance in the aged care environment.
  • Build and maintain strong relationships with internal and external stakeholders to prioritize workloads and manage high-value projects.
  • Deliver outstanding customer service and possess a consistent customer-first approach.
  • Travel extensively between the Mid-North Coast of NSW to South East Queensland to support our services and teams.
Requirements
  • Demonstrated leadership capability with a proven ability to lead change and improvement in the aged care environment.
  • A minimum of 5 years experience in leading and driving successful change implementation across aged care.
  • Demonstrated experience in developing and implementing strategic operational plans and strong track record of driving change and compliance.
  • Proven track record in successfully driving, influencing internal and external stakeholders and achieving aged care accreditation standards.
  • Demonstrated ability to deliver outstanding customer service and possesses a consistent customer-first approach.
  • Exceptional team building skills, including the demonstrated capability to build strong relationships across internal and external stakeholders to prioritize workloads and manage high-value projects.
  • Knowledge and understanding of funding, health/aged care national policy and regulation that affects growth.
  • Advanced knowledge of quantitative data and qualitative data, strong analytical, communication and critical thinking skills.
  • Bachelor of Nursing or Business preferred.
What We Offer
  • A competitive package with salary packaging options to increase your take-home pay.
  • Leave options to rest, recuperate and take care of your loved ones.
  • Work/life balance with options to work morning, afternoon, or night shifts (role dependent).
  • Whiddon Scholarships to support your career development.
  • Learning and development opportunities to enhance your skills and knowledge.
  • Employee recognition and rewards for outstanding performance.
  • Employee Assistance Program for when you need extra support.