Operational Systems Specialist
7 hours ago
We are seeking a seasoned ICT specialist to undertake service design and transition activities. The ideal candidate will have extensive experience working in operational environments through frameworks such as ITIL and SIAM.
The selected individual will be responsible for:
- Ensuring new and changed services meet established requirements in terms of robustness and supportability;
- Defining project milestones, phases, and elements to identify key deliverables;
- Providing expert advice to program and project teams on achieving operational readiness;
- Contributing to the development of service design and architectural principles;
- Reporting progress on new initiatives to senior managers;
- Crafting high-quality workflow charts and diagrams to visualize complex processes;
- Conducting thorough analysis to investigate risks and issues.
Skill Requirements:
- A minimum of 5 years' experience working in operational environments through ICT management frameworks;
- Demonstrated expertise in Systems Analysis, particularly in providing advice on operational readiness and service support;
- Experience in Microsoft Azure or Amazon Web Services is highly desirable;
- Strong interpersonal skills with the ability to effectively communicate with stakeholders, both verbally and in writing;
- A proven ability to work effectively in a team environment, fostering collaborative relationships across multiple projects and business areas.
This role offers the opportunity to work on exciting projects that require skilled professionals in systems analysis.
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