Restaurant Operations Manager

1 day ago


Glen Waverley, Victoria, Australia Accor Full time
Operate a High-Performing Restaurant

We are seeking an experienced Restaurant Operations Manager to join our team at Novotel Melbourne Glen Waverley.

About the Role

This is an exciting opportunity to work in a fast-paced environment, leading a high-performing restaurant team. As Restaurant Operations Manager, you will be responsible for ensuring exceptional service standards, maintaining efficient operations, and driving revenue growth.

Key Responsibilities
  • Maintain high service standards across all aspects of restaurant operations, including food quality, presentation, and timely service delivery.
  • Collaborate closely with the Food and Beverage Manager, Conference & Events Team, and other stakeholders to achieve business objectives.
  • Develop and implement effective training programs to enhance product knowledge and skills among team members.
  • Liaise with the kitchen to ensure menu offerings meet customer expectations and drive sales growth.
  • Effectively manage guest feedback, resolve issues promptly, and maintain a positive reputation for the hotel.
  • Work a rotating roster across weekdays, nights, and some weekends/public holidays.
Requirements
  • Prior experience in leading restaurant teams, preferably in a 4.5-star hotel environment.
  • Strong restaurant/bar service experience, with cocktail mixology skills desirable.
  • Ability to effectively manage fast-paced environments, prioritize tasks, and make sound decisions under pressure.
What's in it for You?
  • GREAT benefits package, including worldwide accommodation discounts, Accor anniversary rewards, employee assistance program, and more
  • Endless learning and career development opportunities within Australia's largest hospitality group – Accor.
  • Industry-leading training and development programs through Accor Academy.
  • Be part of a dynamic hotel environment with a supportive and fun team.
  • Free on-site car parking and staff duty meals.

Estimated salary: $60,000 - $80,000 per annum, depending on experience.



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