Loan Set Operations Specialist
1 month ago
Job Summary
Smith+Nephew is seeking a highly skilled Loan Set Technician to join our team in NSW. As a key member of our operations team, you will be responsible for performing administrative functions, representing the company, and ensuring compliance with our Code of Conduct and Business Principles.
Key Responsibilities
- Pick, pack, check, and receive all stock, including loan sets, in a timely and accurate manner.
- Receive, process, and dispatch loan set/kit returns, ensuring they are intact and in condition for re-issuance.
- Conduct quality inspections of returned material/equipment and confirm status in SAP/My Mediset to ensure accurate ownership transactions.
- Assist with stock rotation and removal of expired items, supervising products by batch/lot number and serial number.
- Identify discrepancies in bookings and implement Corrective Action Preventive Action (CAPA) to minimize company risk.
- Perform domestic and international shipping duties, ensuring delivery information is communicated to relevant departments.
- Track loan sets at all times to facilitate quick turnaround and make stock available for the VIC Operations team.
- Assist the customer service team with inquiries, processing bookings accurately, and transacting stock via the tunnel to control movements and aid in accurate billing of non-returned stock.
- Contribute to the daily running of the warehouse, ensuring all bookings are completed in a timely manner to meet branch surgery dates and internal key metrics.
- Perform general warehouse and related duties as advised by the Regional Operations Manager, maintaining a close working relationship with sales staff to ensure their needs are catered for.
- Maintain an ISO 9001:2015/ISO13485 environment, adhering to strict health and safety guidelines and housekeeping.
Requirements
- Certificate in warehousing and distribution.
- Proven experience in a logistics or distribution environment.
- Experience in loan set operations.
- Experience working with contaminated materials.
- Exposure to the medical device industry.
- Understanding of Hospital CSSD process.
- Knowledge in SAP/Radio Frequency Identification (RFID) processes.
What We Offer
- Inclusion, Diversity, and Equity - committed to welcoming, celebrating, and growing diversity.
- Work/Life Balance: flexible personal/vacation time off, paid holidays, flex holidays, paid community service day.
- Flexibility: hybrid work model (for most professional roles).
- Training: hands-on, team-customized, mentorship.
- Sustainability: our strategy reflects the social, environmental, and economic aspects of sustainable development.
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