Business Services Coordinator
2 months ago
About Lineage Logistics
Lineage Logistics is a leading provider of temperature-controlled industrial REIT and logistics solutions, with a global network of over 400 facilities across 25 countries.
Our Mission
We are committed to transforming the food supply chain to eliminate waste and help feed the world. Our team is dedicated to providing innovative and efficient logistics solutions to our customers.
Job Summary
We are seeking a highly skilled Business Services Coordinator to join our team at our Laverton facility in Melbourne. The primary focus of this role will be to support a small team of administrators and customer service team members across revenue management and customer on-boarding activities.
Key Responsibilities
- Support processes and systems relative to revenue management
- Support Business Services Manager and team with claims management process
- Support various invoicing activity including updating rate cards to mitigate revenue leakage
- Assist in the development and implementation of SOPs
- Provide internal and external customers with accurate and timely reporting
- Support onboarding of new customers
- Make sound decisions to enhance performance and mitigate risk to the business
- Continually review processes to improve efficiencies and effectiveness
Requirements
- Experience in a similar role (industry experience is preferable)
- Qualifications in Business, Administration, Finance or similar
- Experience leading a team
- An excellent understanding of and experience implementing safety procedures, product safety initiatives, quality and legal regulations
- Impressive customer service credentials
- IT proficiency in Microsoft Office and ideally WMS and/or TMS
What We Offer
We offer a safe, respectful and trusting environment where you can build a rewarding career. We provide the tools, training and support to deliver outstanding outcomes and support your ongoing development and career aspirations.
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