Restaurant Manager

3 weeks ago


Brisbane, Queensland, Australia MERCURE Full time
Restaurant Supervisor Job Description

As a Restaurant Supervisor at MERCURE, you will be responsible for leading a team of professionals to deliver exceptional service to our guests. Your role will involve supervising the day-to-day operations of the restaurant, communicating with the team, and ensuring compliance with brand standards.

Key Responsibilities:
  • Supervise and motivate a team of food and beverage professionals
  • Communicate effectively with the team and management
  • Ensure compliance with brand standards and quality control
  • Manage guest queries and resolve issues in a timely manner
  • Represent the needs of the team and provide support
  • Assist in achieving financial targets and contributing to the success of the restaurant
Requirements:
  • Passion for customer service and a commitment to delivering exceptional experiences
  • Supervisory experience in a similar role, preferably in the hospitality industry
  • Proven ability to lead and motivate a team, with a focus on developing their skills and knowledge
  • Strong interpersonal skills, with the ability to communicate effectively with colleagues and guests
  • Ability to problem-solve and remain calm under pressure
  • Excellent time management and organizational skills
  • Availability to work a minimum of 38 hours per week, across a variety of shifts
Why Work for MERCURE?

We are a global hospitality leader, committed to delivering exceptional experiences to our guests. As a Restaurant Supervisor at MERCURE, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of our restaurant.

We offer a range of benefits, including:

  • Access to our Accor Academy, for learning and development opportunities
  • Flexibility to balance work and life, with a range of shift options
  • Incredible Accor Heartist benefits, including discounts on food and beverage, accommodation, and more
  • Refer-a-friend bonus and parental leave scheme
  • Access to our Employee Assistance Program


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