Career Opportunities in Personal Banking

5 days ago

Melbourne, Victoria, Australia beBeeBanking Full time $90,000 - $120,000

Our Mission is to serve the public by delivering exceptional banking experiences to millions of customers.

We are a team that has been serving local communities for over a century, offering market-leading products and services with cutting-edge technology.

Our Impact

We make a real difference in people's lives at all stages, from opening their first account to planning for retirement. In our Retail Banking Services, you'll have the opportunity to positively impact our customers' lives and be there for them when they need us.

Role Overview

In this Banking Specialist role, you will:

* Engage in meaningful conversations with every customer about how we can support their overall banking needs, including Home Loans, Business Banking & Financial Advice.

* Conduct thorough financial health checks to assess customers' financial needs and identify any changes.

* Provide personalized solutions through education and demonstration of our in-branch technology and digital banking options.

* Problem solve and provide effective solutions while championing our processes and driving our risk-adverse culture.

Requirements

We are looking for individuals who have:

* Proven experience delivering exceptional customer service, ideally in Financial Services or Retail.

* Excellent communication skills and the ability to articulate financial terms clearly.

* The ability to ask the right questions, find solutions, act with integrity, and prioritize the customer's needs.

* Ability to work in a fast-paced, commercial environment while providing holistic solutions to customers.

* A genuine interest in building a career with our organization and improving the financial well-being of our customers.

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