Career Opportunities in Retail Banking

3 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $100,000

Customer Banking Specialist - Job Opportunity

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Working in our Retail Banking Services team means you will have the opportunity to deliver a seamless banking experience to millions of customers. We have been serving local communities for over 100 years, with market-leading products and services.

Our team is responsible for opening accounts, providing financial advice, and helping customers achieve their goals. As a Customer Banking Specialist, you will be the public face of our bank, interacting with customers and providing them with tailored solutions to meet their needs.

To succeed in this role, you will need excellent communication skills, the ability to articulate complex financial concepts in a clear and concise manner, and a genuine interest in building a career with our organisation.

Key responsibilities include:

Delivering exceptional customer service

  • Have in-depth conversations with customers about their banking needs
  • Assess customers' financial situations and identify areas for improvement
  • Educate customers on our products and services, including home loans, business banking, and financial advice

Developing strong relationships

  • Build trust with customers by providing proactive and personalized support
  • Collaborate with colleagues to ensure seamless delivery of banking services
  • Participate in training and development programs to enhance your skills and knowledge

If you are passionate about delivering outstanding customer experiences and have a strong desire to build a career in retail banking, we encourage you to apply for this exciting opportunity.

We are an equal opportunities employer and welcome applications from diverse candidates.

Job ID REQ219728



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