Clinical Specialist

1 month ago


Melbourne, Victoria, Australia Boston Scientific Full time
About the Role

Boston Scientific is seeking a highly skilled Clinical Specialist to join our team in Electrophysiology. As a Clinical Specialist, you will provide field and remote clinical, technical, and educational support to assigned accounts across ANZ.

The primary focus of this role is to support the introduction of new therapies, including Pulsed Field Ablation, through our recent launch of the FARAPULSETM system. You will demonstrate clinical expertise to influence superior outcomes and work closely with healthcare professionals to deliver the most advanced medical technologies to patients in need.

Key Responsibilities
  • Provide clinical support, including basic troubleshooting and clinical guidance, to diagnose and treat cardiac arrhythmias.
  • Develop a deep technical understanding of electrophysiology procedures, products, and treatment applications.
  • Travel as required to meet customer demand for services, including attending cases face-to-face or remotely, operating Boston Scientific products, and providing detailed training and advice to physicians.
  • Build and maintain effective networks with healthcare professionals, including Cardiac Electrophysiologists, Cardiac Physiologists, and Nurses.
  • Ensure timely collection and reporting of medical documentation pertaining to procedural device operation.
  • Respond to complex customer needs and complaints regarding products and services.
  • Record customer information and activities in Boston Scientific's CRM system.
  • Complete relevant administration, including reporting, stock validations, and inventory management.
  • Attend meetings, conferences, and exhibitions to promote Boston Scientific products and services.
Requirements
  • Previous clinical case experience within electrophysiology or rhythm management is essential.
  • Strong technical and clinical skills, with a thorough understanding of Cardiac Electrophysiology, biophysics of radiofrequency and cryoablation, and Pulsed Field Ablation.
  • Proven experience in building and maintaining customer relationships, with excellent written and verbal communication skills.
  • Tertiary qualifications in biomedical engineering and science-related disciplines are preferred.
  • Desired qualifications include IBHRE EP and IBHRE Pacing.

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