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Chief Debt Recovery Specialist
2 weeks ago
The Opportunity:
We are seeking a highly skilled Credit Controller to fill this permanent full-time position. You will be part of a close-knit, well-experienced team, reporting directly to the National Credit Supervisor and responsible for maintaining debtors within the company's policy guidelines.
Your Key Responsibilities:
- Manage debtor accounts to ensure timely collection of outstanding amounts and maintain debts at acceptable levels.
- Develop relationships with customers, internal and external stakeholders to facilitate cash collections through proactive and reactive communication.
- Manage disputes by following up or escalating as necessary.
- Produce accurate and timely reports to monitor accounts.
Requirements:
- A minimum of one year's experience in credit control or accounts receivable.
- Experience using Excel software.
- Excellent communication and stakeholder management skills.
Benefits:
- Career development opportunities.
- Training on complex processes and utilization of systems such as SAP and Salesforce.
- A collaborative work environment.
- Nearby parking options and public transportation availability.
- Eligibility for a discretionary yearly bonus.
- The option to work from home.
Key Performance Indicators (KPIs):
- Reducing aged debt.
This role requires an individual who can effectively manage debtor accounts, communicate with customers, and produce timely reports. The successful candidate will have prior experience in credit control, excellent communication skills, and proficiency in Excel.
