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Session Leader

2 months ago

City Of Greater Bendigo, Australia Australian Red Cross Lifeblood Full time

About the Role

We are seeking a highly skilled and experienced Session Leader to join our team at the Australian Red Cross Lifeblood Bendigo Donor Centre.

Key Responsibilities

  • Provide operational oversight to ensure the end-to-end donation experience runs efficiently with no compromise on quality or safety.
  • Lead and manage a team of phlebotomists to deliver a supportive and safe experience to donors.
  • Develop and coach teams to achieve common goals and foster team effectiveness.
  • Manage tough issues with respect and provide clinical oversight to ensure phlebotomy success.
  • Uphold high safety and quality standards.

Requirements

  • Leadership experience with the ability to coach and provide performance feedback.
  • Outstanding interpersonal skills with the ability to build a warm connection with donors.
  • Collaborative nature with a strong sense of teamwork.
  • Digital and technical aptitude.
  • Ability to thrive in a diverse culture that cares for your wellbeing.

What We Offer

  • Access to a range of salary packaging benefits.
  • Discounted private health cover.
  • Discounted access to gyms and pools.
  • Employee Assistance Program.
  • Discounts and benefits with selected retail outlets.