Support Services Coordinator

5 days ago

Australia beBeeService Full time $45,000 - $60,000

Holistic support involves prioritizing integrity, empathy and respect in supporting individuals with the following core values:

– Honesty
– Understanding
– Dignity and Respect as a basic human right
– Recognising participants' rights and abilities
– Focusing on the whole person

We strive to make individuals feel valued and respected for their decisions and identities.

**Mission Statement**

Our vision is to be the preferred choice for individuals, families and support workers for in-home support services and training. We aim to:

– Enhance health, wellbeing and quality of life for people with disabilities in the community.
– Provide high-quality, cost-efficient services by training support workers to meet diverse needs; and,
– Offer a person-centred approach enabling individuals to live independently.

The Support Coordinator connects NDIS participants with community supports and services. Their main goal is to support and assist within Australia's NDIS participant's abilities to connect to and coordinate informal, community and funded supports.

**Key Responsibilities**

- Develop strong interpersonal and communication skills
- Develop oral and written communication skills including problem-solving and negotiation skills
- Commit to delivering high-quality participant services while maintaining WHS principles, cultural diversity and equal employment opportunity
- Understand and respond to the changing and diverse needs of home care participants
- Work independently and autonomously

**Desirable Qualifications**

Tertiary qualifications in Social Work, Service Coordination, Case Management or Allied Health are desirable.

**Essential Knowledge**

The Support Coordinator must understand relevant legislative requirements including:

NDIS Code of Conduct,
NDIS Legislation,
NDIS,
Work Health and Safety Act 2012 (SA),
Equal Opportunity Principles and Practices.

**Key Abilities/Aptitudes/Skills**

They should demonstrate strong interpersonal and analytical skills, commit to quality service delivery and maintain organisational ability to manage administrative tasks efficiently.

**Mandatory Requirements**

Current Australian Drivers Licence, NDIS Worker Check and NDIS Working with Children Screening are necessary.

**Job Requirements**

The Support Coordinator commits to our mission, vision and values, respects and responds to individual needs and preferences, communicates effectively and presents well-groomed.

**Support Coordinator/Roles and Responsibilities**

The Support Coordinator may include:

Working with participants to find providers and services that align with their NDIS plan,
Resolving points of crisis and developing resilience,
Identifying and responding to learning needs,
Actively participating in Professional Development,
Maintaining accurate records and information.

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