
Organisational Efficiency Analyst
3 days ago
We are seeking an analytical and detail-oriented Process Improvement Specialist to join our Projects team.
This role requires strong communication skills as the specialist will collaborate with various stakeholders to understand business challenges and implement effective solutions.
Key Responsibilities:
- Conduct comprehensive work studies by analyzing existing and proposed processes and procedures including administrative and clerical functions.
- Review and analyze workflow charts, reports, manuals and job descriptions to identify areas for improvement.
- Prepare and recommend proposals to revise processes and procedures, alter workflows, redefine job functions and resolve organizational problems.
- Engage with clients to discuss business and organizational challenges and collaborate to devise effective solutions.
- Conduct thorough analysis and evaluation of existing systems and structures within the organization.
- Interact with staff at all levels to understand current systems and observe operational procedures.
- Assist in the implementation of approved recommendations by issuing revised instructions, procedure manuals and other relevant documentation.
- Review operating procedures regularly and advise on any deviations from established standards or procedures.
- Chair regular project meetings with all departments to ensure implementation and change reviews are completed thoroughly.
- Measure department KPIs and success to ensure new methods are being adhered to.
Essential Criteria:
- Bachelor's degree in a related field.
- Minimum of 2 years of experience in a similar industry with strong understanding of Ground Handling Operations.
- Previous experience in Change Management within the Aviation industry
- Proven experience in process improvement and project management.
- Strong analytical skills with ability to evaluate complex systems and processes.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software.
- Ability to work independently and collaboratively in a fast-paced environment.
- Detail-oriented with a focus on accuracy and efficiency.
This is a Full-Time Permanent position.
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