Senior Membership Strategist
24 hours ago
This role offers a challenging opportunity to lead the strategic development and implementation of membership policies, operations, and standards at CPA Australia Ltd.
As Senior Membership Strategist, you will be responsible for overseeing key activities within the membership portfolio, ensuring adherence to relevant frameworks, CPAA Constitution, By-Laws, policies, and procedures.
Your key responsibilities include:
- Strategic planning and leadership of membership admissions, advancement, renewals, cessations, public practice certification, and migration skills assessments.
- Management of new membership application assessments, membership status advancements, financial hardship assessments, retirement transfers, and membership cessations.
- Overseeing skilled migration assessments, public practitioner certification processes, compliance activities for professional indemnity insurance, membership certificate, and milestone processes.
- Exam special consideration assessments, work experience assessments, and student support plans.
This is a fixed-term contract position until December 2025.
About YouWe are seeking an experienced professional with demonstrated people and team management capabilities, relationship management, and adaptability.
You will possess:
- Strong compliance, quality management, or audit knowledge.
- Business process improvement skills and experience in supporting system implementations.
- Proven management experience within a member service environment.
- Knowledge of accounting, professional standards, and assessment of qualifications.
- Influencing and communicating skills, ideally with understanding of MS CRM databases.
CPA Australia Ltd offers a values-based culture underpinned by the CPA Australia Way, which is our commitment to each other and a way of working.
We provide:
- A competitive salary estimated at AU$140,000 - AU$180,000 per annum.
- A range of benefits including monthly health and wellbeing sessions, weekly learning labs, generous reward and recognition program.
- A hybrid working arrangement with at least three days a week in the office.
- Paid parental, volunteer, study leave, and the ability to purchase additional leave.
- Annual incentive scheme and learning & professional development opportunities.
We welcome applications from like-minded and talented colleagues who aspire to be the best and share our values.
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