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Retail Store Director

2 months ago

Byron Bay, New South Wales, Australia The Salvation Army Full time
About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

About the Job

We're seeking a talented Store Manager for the Byron Bay Salvos who loves retail, loves a challenge, and loves making a difference. As a Store Manager, you'll be responsible for driving and leading growth while providing an inspiring in-store experience for our team, customers, and community members.

Key Responsibilities
  • Lead, grow, and develop a team of paid employees and volunteers
  • Ensure extraordinary customer service is provided every day, in every interaction
  • Embed exceptional operational and visual merchandise standards
  • Role-model a 'safety first' culture in our stores
  • Plan and manage the financial performance of the store
  • Build and support the volunteer workforce and engage with the local community
About You

We're looking for a high-energy, hands-on individual with a proven track record in providing extraordinary customer service. You'll be an outstanding written and verbal communicator with strong interpersonal skills. Previous experience in a similar industry is not essential, but you'll need to possess excellent people leadership and management abilities.

You'll be comfortable aligning to The Salvation Army Mission and Values to positively support and impact the lives of others through your career contribution. Solid technical skills and experience using Workday HCM system are highly regarded.