Retail Department Head

2 weeks ago

Melbourne, Victoria, Australia beBeeCareer Full time $70,000 - $95,000
About Us

At the forefront of home improvement and lifestyle products in Australia and New Zealand, we offer a network of stores, trade centres, frame and truss sites and online platforms. By joining our passionate and diverse team, you'll have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.

The Role

This is an exciting opportunity to support the store senior leadership team and act as a continual support to a designated department. You will oversee workflow, set an example to other team members and ensure day-to-day operations run smoothly.

Key Responsibilities
  1. Lead by Example: Provide top-notch service and support the team to deliver friendly and helpful advice to customers.
  2. Cook the Team: Coach the team on the right service behaviours.
  3. Mentorship: Assist with inducting and training the team.
  4. Merchandising Standards: Ensure that merchandising standards fit with business requirements.
  5. Stock Management: Coordinate stock.
Required Skills and Qualifications

We're looking for individuals who share a genuine passion for retail and customer service. Our ideal candidate will have previous experience supervising a team in a fast-paced environment, have open communication and a genuine interest in coaching and developing others.

Benefits
  • Team Discounts: Enjoy discounts at Bunnings and other Wesfarmers brands.
  • Membership Benefits: Access to exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave.
  • Paid Parental Leave: Receive 12 weeks paid parental leave.
What's Involved

To be successful in this role, you'll need:

  • Coaching Skills: Ability to coach and support others, providing feedback and getting the best out of a team.
  • Results-Focused: An ability to achieve results and standards by working with your team.
  • Customer Focus: Be approachable and confident when interacting with customers.

We encourage you to apply if you're ready to roll up your sleeves and build something great together.

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