Patient Experience Specialist

2 days ago

Australia beBeeDental Full time $55,000 - $85,000

Unlock your passion for delivering exceptional patient experiences and join our dynamic team as a skilled Dental Receptionist.

The role is pivotal in ensuring the smooth running of the practice, meeting and greeting patients with a great first impression.

  • Meet and greet patients providing an excellent welcome.
  • Manage bookings and amendments, answer phone calls, update patient records efficiently.
  • Collaborate with the Practice Manager and clinical team to maintain a seamless practice environment.
  • Communicate dental services and offers effectively.
  • Process payments securely.
  • Access sensitive information while maintaining patient confidentiality at all times.

What you'll bring:

  • Ability to remain calm and professional in a fast-paced environment.
  • Previous administration or reception experience is desired but not essential.
  • A personable, positive, and enthusiastic approach with a strong customer focus.
  • Efficiency in Microsoft Word and Outlook applications.
  • Strong communication and organisational skills.

Benefits of joining our team include:

  • Competitive salary and benefits package including product and service discounts.
  • Comprehensive training and ongoing development opportunities.
  • Internal career progression paths available.
  • Well-designed and equipped practices offering state-of-the-art technology for optimal patient care and experience.
  • Networking opportunities across the business and with peers.
  • Paid parental leave and salary sacrifice options available.

At the heart of our organisation are our people. We've created environments where individuals can thrive, feel empowered, and benefit from collaborating with talented experts.

Join us and contribute to delivering world-class patient experiences and outcomes.

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