Rostering Expert
3 days ago
Mecwacare is seeking a highly skilled Rostering Expert to join the client services team in our Home Care Services department. This fast-paced, phone-based role is integral for rostering Direct Care Workers and nurses to provide aged care and nursing services in clients' homes and the community.
About the Role
This dynamic position requires an individual with strong organisational skills, attention to detail, and excellent communication skills. The successful candidate will be responsible for juggling priorities, liaising with case managers, clients and field staff, while maintaining timely and accurate record keeping.
Key Responsibilities
- Rostering and scheduling experience in aged and disability service environments
- Proactive attitude and ability to multitask between phones, emails and rostering systems
- Demonstrated experience in a client-focused position with a commitment to providing superior customer service
- Logical mind with an ability to see the bigger picture and solve complex rostering puzzles
About You
We are looking for someone who is self-motivated, proactive, and has excellent communication skills. If you have experience working in aged care or disability services, and are passionate about delivering exceptional customer service, we would love to hear from you.
The Benefits
- Competitive salary package of $60,000 - $80,000 per annum (dependent on experience)
- Not-for-profit Salary Packaging and Meals Card
- Career progression opportunities within a reputable organisation
- Employee Assistance Program
What We Offer
Mecwacare offers a range of benefits to support your physical and mental health, including training and development opportunities, not-for-profit salary packaging, and a competitive salary package.
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