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Newcastle Housekeeping Team Member

1 month ago

Sydney, New South Wales, Australia Rydges Full time

About Rydges

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark 'too easy' service.

About the Role

This position offers you the opportunity to work in a truly unique property in an exceptional team environment that fosters training and development and career progression. Our house person would be a key member of the Housekeeping team and is responsible for the cleaning and linen running operations of the hotel.

Job Description:

  • We are currently seeking a reliable candidate who takes pride in their work, has attention to detail and can deliver exceptional high standards.

The successful candidate will be responsible for duties which include:

  • Collecting all linen and rubbish bags from all working floors and transferring to the correct area for pickup or removal.
  • Collecting all guest laundry and dry cleaning.
  • Anticipating and attending to the guest's requests.
  • Ensuring all service areas are fully stocked, clean and tidy.
  • Storing amenities and equipment in a tidy and accessible manner.
  • Cleaning and sanitizing public areas as requested.
  • Reporting equipment failures and maintenance needs directly to the Housekeeping Office or Manager on Duty.
  • Greeting Guests in a polite and courteous manner.
  • Complying with all of the Hotel's standard operational policies and procedures as outlined in the Team Handbook.
  • Having a full knowledge of, and practicing all of the Hotel's established occupational health and safety guidelines (OH&S).
  • Carrying out other duties as directed by the Executive Housekeeper.

Estimated Salary: AU$45,000 - AU$55,000 per annum

Benefits and Perks:

  • Incredible team member discounts from day one.
  • 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
  • Awesome winter and summer savings and discounts at Thredbo.
  • Rapid career growth opportunities through our EVT network.
  • Local community involvement, volunteering and charitable giving.
  • Australia and NZ's largest and most diverse experiences company.

Requirements:

  • A friendly, customer-focused attitude with the drive to provide total customer satisfaction.
  • Initiative to ensure that interactions with our customers are positive and efficient.
  • A good eye for detail & previous cleaning, customer service or hospitality experience.
  • Excellent communication skills & a high standard of grooming and presentation.
  • The ability and flexibility to work in a 7-day rotating roster including nights, weekends & Public Holidays.
  • Be self-motivated and be able to work unsupervised.
  • Previous experience in the use of chemicals and cleaning equipment.
  • Have knowledge and understanding of basic hygiene requirements and safe working procedures.
  • Previous experience in a 4-star hotel establishment is desirable.
  • Applicants must have the legal right to work in Australia.
  • A willingness to use initiative and strong problem-solving skills.