Arts Venue Manager

1 week ago

Batemans Bay, New South Wales, Australia beBeeTheatre Full time $75,000 - $105,000

Batemans Bay is a picturesque coastal town on the South Coast of New South Wales, Australia.

Job Description

This full-time theatre manager role is based at the Bay Pavilions, working with a diverse and high-performing team. The successful applicant will be responsible for managing the day-to-day operations of the Yuin Theatre, a 350-seat multifunctional performance venue.

The theatre manager will oversee the development and implementation of a diverse calendar of arts and theatre events and programs, including the recruitment and supervision of all theatre and arts staff. This role requires exceptional customer service skills, with a focus on delivering outstanding experiences for customers and stakeholders.

The theatre manager will also be responsible for maintaining the gallery collection records, preparing written material including monthly activity reports and educational panels, and ensuring that all areas within agreed annual budgets are managed effectively.

Key Responsibilities
  1. Theatre Operations and Management
  • Develop and implement a diverse calendar of arts and theatre events and programs.
  • Oversight of technical production, stage equipment, and lighting operations.
  • Manage and maintain the Arts Pavilion, Gallery and Cafe, including all programs, exhibitions, products and events.
Event Management and Sales
  • Maximise box office sales for the Yuin Theatre.
  • Implement a customer-centric culture where customers feel valued and important.
  • Oversee and implement a structured events calendar and sales strategy.
Record Keeping and Reporting
  • Maintain the gallery collection records related to registration, insurance, loans, research inquiries and copyright of all artwork.
  • Prepare written material including monthly activity reports, acquisition proposals, extended labels, educational panels, catalogues and media releases.
Service Quality
  • Oversight, management and constant improvement of service promise and customer charter.
  • Delivery of customer experience and sales training to all staff.
Essential Qualifications and Experience
  • Experience in arts, theatre and/or gallery management.
  • Experience in theatre technical operations such as the operation of lighting, sound and stage equipment.
  • Experience in managing a team and delivering exceptional customer service.
  • Marketing and/or communications experience would be an advantage.
  • The position will be subject to relevant pre-employment checks and must maintain a current working with children check.
  • The successful applicant must hold or be willing to attain first aid and CPR qualifications.
Personal Attributes
  • Focused on the customer.
  • Strong ability to manage and work autonomously.
  • Highly organised and disciplined.
  • Relentless in their approach to delivering exceptional service.

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