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Customer Engagement Specialist

1 month ago

Perth, Western Australia Rio Tinto Full time

Customer Engagement Specialist - Perth Operations

  • This is an excellent opportunity for a driven and motivated individual to join our team in Perth as a Customer Engagement Specialist.
  • The role is based at the Perth Operations Centre, with occasional travel to Rio Tinto sites required.
  • We welcome applications from Indigenous people of Australia and women, as we strive to create a diverse and inclusive work environment that reflects the world around us.

Fostering a Diverse and Inclusive Workplace

Rio Tinto is committed to creating an environment where everyone feels comfortable being themselves. We believe that all voices are essential to our success and strive to reflect this in our workforce.

About This Role

In this role, you will have the opportunity to make a meaningful impact on our customers' experiences. As a Customer Engagement Specialist, your primary focus will be on building strong relationships with our customers, understanding their needs, and delivering exceptional service.

Your Key Responsibilities

  1. Build and maintain strong relationships with customers through regular communication and feedback.
  2. Understand customer needs and preferences, and use this information to deliver tailored solutions.
  3. Collaborate with cross-functional teams to ensure seamless execution of customer-centric initiatives.

What We Offer

In return for your hard work and dedication, we offer a competitive salary package of AU$120,000 per annum, a range of benefits, and opportunities for professional growth and development.