Customer Service Liaison Specialist

2 days ago


Perth, Western Australia Programmed Full time

Programmed is seeking a highly organised and proactive Customer Service Liaison Specialist to join their team in Kwinana.

About the Role

The Customer Service Liaison Specialist will be the primary point of contact for customers and carriers visiting the Kwinana site, facilitating smooth operations for the Fertiliser business.

Key Responsibilities:
  • Act as the main point of contact for customers and carriers collecting granular and liquid fertilisers.
  • Conduct local inductions and manage temporary swipe card access for drivers.
  • Schedule, arrive, and dispatch customers efficiently.
  • Manage interworks transfers to regional locations.
  • Provide assistance to drivers requiring additional support.
  • Gather customer feedback and contribute to system improvements.
  • Ensure compliance with safety regulations, including AMMS, Main Roads, and Dangerous Goods guidelines.
  • Optimise scheduling to reduce downtime and maximise efficiency.
  • Liaise with the Customer Sales Administration team to resolve alerts and reservations.
  • Reconcile daily transactions and ensure timely dispatch of products.
  • Manage administered sales and reconcile EFTPOS transactions.
  • Maintain updated customer records and ensure amenities are well-stocked.
What You'll Need:
  • Exceptional customer service and interpersonal skills.
  • Strong multitasking and organisational abilities in a fast-paced environment.
  • Experience with administrative tasks, scheduling, and training others.
  • Advanced problem-solving and numeracy skills for reconciliations and logistics management.
  • Proficiency in MS Office Suite and familiarity with using multiple systems.
  • A strong commitment to safety, compliance, and accountability.
  • A valid Australian driver's license and the ability to work rotating shifts.
  • Flexibility to adapt to seasonal work demands and operational changes.
Salary Range:

$60,000 - $80,000 per annum, depending on experience.



  • Perth, Western Australia Programmed Full time

    About Programmed Energy & ResourcesWe are a leading provider of staffing and training services across various industries in Australia and New Zealand.As one of the largest employers, we pride ourselves on career development opportunities, flexibility, and a commitment to our employees' wellbeing and safety.Job SummaryProgrammed Energy & Resources is seeking...


  • Perth, Western Australia Avis Full time

    We're seeking a passionate and driven Customer Service Representative to join our team in Perth, Western Australia. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences and promoting our products and services.**About the Role**This is a casual position that requires a minimum availability of...


  • Perth, Western Australia Avis Budget Group Full time

    We are seeking a highly motivated and enthusiastic Customer Exit Representative to join our team at Avis Budget Group. As a Customer Exit Representative, you will play a crucial role in ensuring that customers have a positive experience when exiting our rental locations.Key Responsibilities:Assist customers at the exit gate, reviewing completed rental...


  • Perth, Western Australia NGARE EMPLOYMENT SOLUTIONS PTY LTD Full time

    About NGARE EMPLOYMENT SOLUTIONS PTY LTDBrowns Dairy is a leading dairy company based in Western Australia, committed to delivering high-quality products and exceptional customer experiences. We are seeking an experienced Senior Finance Specialist to join our finance team on a 12-month fixed-term basis.

  • Mechanical Engineer

    4 days ago


    Perth, Western Australia Hitachi Construction Machinery Full time

    About UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityWe are seeking an experienced Mechanical Engineer - Field Service Specialist to join our team in Kalgoorlie. In this role, you will be responsible for providing preventative and breakdown maintenance on a wide range of...


  • Perth, Western Australia North Metropolitan Health Service Full time

    North Metropolitan Health Service (NMHS) offers a Permanent Full Time appointment as an Expert Neuropsychology Consultant.The successful candidate will be part of a multidisciplinary team providing clinical, consultant, educational, and research neuropsychological services for adults with neurological conditions in Western Australia. They may also provide...


  • Perth, Western Australia Hilti Australia Full time

    Hilti Australia Job OpportunityAs a Business Development Specialist at Hilti Australia, you will embark on an exciting development journey. You will learn from the best sales and marketing experts globally and become a specialist in client relations, sales and marketing strategies, project management, and business development.About the RoleEmbarking on a...


  • Perth, Western Australia Avis Budget Group Full time

    We are Avis Budget Group, a leading provider of global transportation solutions. Our team of 25,000 driven individuals is dedicated to moving the future of transportation forward with innovative, customer-focused solutions.As a Rental Solutions Specialist at Avis Budget Group, you will play a key role in ensuring a positive customer experience by addressing...


  • Perth, Western Australia TNT Express Full time

    About The Role: We are seeking an experienced Logistics Delivery Specialist to join our team at Welshpool Station in Perth. As a key member of our logistics team, you will be responsible for delivering and picking up consignments within the metropolitan area.This is a permanent full-time role with regular Mon-Fri shifts and overtime paid accordingly. You...


  • Perth, Western Australia 309 Flsmidth Pty. Ltd. Full time

    About the RoleWe are seeking a skilled and experienced Mechanical Fitter to join our site service team as a Senior Equipment Maintenance Specialist.This is an excellent opportunity for a qualified professional to utilize their trade skills in a challenging and dynamic environment, working with complex machinery and equipment.Key ResponsibilitiesPerform...


  • Perth, Western Australia Barchester Healthcare Full time

    **Job Title:** Care Home Facilities SpecialistWe are seeking an experienced and skilled Care Home Facilities Specialist to join our team at Barchester Healthcare. As a key member of our facilities team, you will play a vital role in ensuring the upkeep and maintenance of our care homes.About the Role:This is a challenging yet rewarding opportunity for...


  • Perth, Western Australia Security Distributors Australia Full time

    We are looking for a skilled Brand Marketing Specialist to join Security Distributors Australia as they continue to grow rapidly. As a generalist marketer, you will be responsible for managing our email marketing via HubSpot, updating our company website, developing a social media strategy and refining our customer communications.This is an excellent...


  • Perth, Western Australia Derwent Search Full time

    At Derwent Search, we are passionate about making the dream of affordable home ownership a reality for more people. Our mission is to deliver high social impact through transitional finance solutions.The organisation is undergoing a transition to Government Trading Enterprise (GTE) status and is poised for an exciting future impacting affordable housing...


  • Perth, Western Australia Monadelphous Full time

    About the RoleWe are seeking a Compensation Specialist to join our team. This is a key position that plays a crucial role in managing our employee compensation and benefits.Job DescriptionThe successful candidate will be responsible for managing timesheets, performance appraisals, and payroll systems. They will also identify and implement process...

  • Crop Specialist

    4 weeks ago


    Perth, Western Australia Nutrien Ag Solutions Limited Full time

    We are seeking an experienced Crop Specialist to provide agronomic and technical support to our farmers and producers in the region.About the Opportunity:You will be responsible for providing superior sales and agronomic input, maintaining strong relationships with existing customers, and building long-term client relationships.Develop a strong understanding...


  • Perth, Western Australia Fredon Full time

    Fredon, a leading Australian company in commercial and industrial electrical services, is seeking an experienced High-Performance Air Conditioning Maintenance Specialist. With over 50 years of history, we have established ourselves as industry leaders in various sectors. Our team in Bayswater is expanding, creating opportunities for skilled HVAC technicians...


  • Perth, Western Australia Programmed Full time

    Job OverviewWe are seeking a highly skilled Talent Acquisition and Deployment Specialist to join our team at Programmed Energy & Resources in Welshpool. This is a full-time position, and we encourage applications from candidates available to start in January or February 2025.Job SummaryThe successful candidate will be responsible for recruiting suitable...


  • Perth, Western Australia Zest Business Group Full time

    ZEST Dental Recruitment is partnering with an independently owned, state-of-the-art specialist clinic to recruit a Specialist Periodontist. The successful candidate will join a purpose-built clinic that caters specifically to periodontics, providing the best equipment, technology, and support.Company OverviewThe clinic has established itself as a reputable...


  • Perth, Western Australia Allianz Australia Full time

    About the RoleAs a Supply Chain Quality Assurance Specialist at Allianz Australia, you will play a critical role in ensuring the continued quality and efficiency of services provided to our customers by Property service providers. Your primary responsibility will be to establish and maintain strong relationships with service providers, monitor their...


  • Perth, Western Australia Public Transport Authority Full time

    At the Public Transport Authority, we strive to provide world-class public transport services and solutions. As a fast-growing economy, Western Australia's public transport system is recognized as one of the best in Australia, boasting an efficient, clean, and safe network.We are currently seeking a highly skilled Senior Communications Infrastructure...