Collections Risk Management Director

2 weeks ago


Port Melbourne, Australia Latitude Financial Services Full time

We are seeking a highly skilled Collections Risk Management Director to drive the financial health of our Credit Cards portfolios through effective delinquency and debt recovery strategy management.

The successful candidate will be responsible for shaping industry thought leadership and risk management practices, while working closely with operations and technology teams to ensure efficient operations, exceptional customer service, and strict adherence to regulatory guidelines.

Key responsibilities include:

  • Providing thought leadership in the collections space and arrears management strategy
  • Developing a comprehensive three-year strategy with an annual roadmap and quarterly business reviews
  • Leading a high-performing team of analysts in designing, implementing, and monitoring credit risk strategy
  • Analysing delinquency data and performance trends to identify opportunities for strategy optimisations and operational efficiencies

The ideal candidate will have a solid background in designing and implementing data-driven credit risk strategies within the financial services industry, with strong analytical skills and ability to interpret data and make data-driven decisions.

They will also possess excellent communication skills, both written and verbal, to effectively collaborate with team members and stakeholders, as well as strong interpersonal skills to build and maintain positive relationships with stakeholders and management.

In return for your energy and ideas, we offer a competitive salary package including $120,000 per year, a flexible working environment, and great benefits. If you are a motivated and experienced professional looking for a new challenge, please apply.



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