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Gaming Operations Manager
2 months ago
About the Role
We are seeking a highly skilled Gaming Manager to join our team at the Granville Hotel, a leading hospitality venue in the heart of Granville. As a Gaming Manager, you will be responsible for the day-to-day operations of the Gaming room, leading and developing a team to ensure an outstanding guest experience every time.
Key Responsibilities
- Manage the Gaming room operations, ensuring compliance with regulatory requirements and maintaining exceptional presentation standards.
- Lead and develop a high-performing team, fostering a positive culture and promoting operational excellence.
- Coordinate training programs to ensure team members have the necessary skills and knowledge to deliver exceptional guest experiences.
- Implement and champion the Venue's Responsible Gambling Code, promoting a safe and responsible gaming environment.
Requirements
- Proven experience in gaming operations, preferably within a hospitality venue.
- Strong leadership and team management skills, with the ability to build a positive culture.
- Operational experience in achieving financial and business targets.
- Current RSA and RSG/RCG certifications.
- Passion for delivering exceptional guest experiences and promoting a safe and responsible gaming environment.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to exclusive discounts and rewards programs.
