Excellent Opportunity

5 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $120,000
Customer Experience Representative

Create a warm and friendly shopping environment for our customers and exceed their expectations.

  • Livethe Spendless Way by delivering exceptional customer service and creating memorable experiences.
  • Follow our Customer Care framework to ensure every interaction is personalized and meaningful.

Maintain company standards and achieve sales goals while administering procedures and implementing best practices.

To succeed in this role, you will:

  • Prioritize customer needs and provide solutions that meet their expectations.
  • Communicate effectively with colleagues and management to drive business results.
  • Embrace a fast-paced work environment and adapt to changing priorities.

We offer:

  • Further career opportunities across the nation.
  • An incentive scheme up to $7,000.
  • Development of new skills and knowledge.
  • A free shoe allowance on commencement.
  • Staff discount benefits.
  • An employee referral program.

About the Role

This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and wants to grow their career in a dynamic retail environment.

You will have:
- Previous experience in retail, hospitality or customer service roles.
- A supervisory background is desirable but not essential.
- Cash handling and EFTPOS experience are highly regarded.
- Knowledge of stock handling, replenishment and merchandising practices.
- An understanding of sales budgets and KPIs would be beneficial.
- Strong communication and interpersonal skills are essential.
- The ability to motivate yourself and others to achieve results is crucial.
- A passion for fashion footwear and a desire to deliver outstanding customer experiences.

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