Customer Service Expert
4 weeks ago
We are seeking a highly motivated and customer-focused Retail Assistant to join our team at Tassal Seafood Shop in Salamanca Square.
As a Customer Service Expert, you will play a crucial role in delivering exceptional customer experiences, assisting customers with their shopping needs, and maintaining a high standard of service.
In this dynamic and fast-paced environment, you will have the opportunity to work with a great team, engage with the local community, and develop your skills and knowledge in food retail.
Key Responsibilities:- Provide exceptional customer service, responding to customer queries and resolving issues promptly
- Assist customers with finding products, answering questions, and providing recommendations
- Maintain a clean and organized store, adhering to health and safety standards
- Prepare and present seafood products, including cleaning and packaging
- Support cooking demonstrations on Saturdays, interacting with customers and promoting products
- Proven experience in delivering exceptional customer service, preferably in a retail or hospitality environment
- Familiarity with operating POS register systems (highly desirable)
- Outstanding presentation and communication skills
- Quick adaptability and ability to learn new skills
- Availability to work on weekends, including Saturdays
- A competitive salary of $25-30 per hour, depending on experience
- Deliciously discounted seafood for yourself and your family
- The opportunity to work with a great team and engage with the local community
- Access to Maxxia Rewards, an online platform offering discounts and rewards
- Workplace, Health and Wellbeing Support for yourself and your family
Tassal is a leading seafood company committed to delivering high-quality products and exceptional customer service. Our people are passionate about what we do, and we're looking for like-minded individuals to join our team.
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