Customer Service Officer

2 weeks ago


Victoria Point, Queensland, Australia YMCA Brisbane Full time
About the Role

We are seeking a Customer Service Officer to join our team at YMCA Brisbane. As the first point of contact for the centre, your passion for helping people and ability to make others feel welcome will be integral to your success in this role.

Responsibilities include:

  • Providing expert and friendly service at reception, over the phone and in all written correspondence
  • Processing new memberships and promoting information on the facility, classes and other general enquiries
  • Making bookings and processing payments
  • Performing open and close procedures, cash reconciliations and banking duties

This is an exciting opportunity to work in a fast-paced environment and contribute to the delivery of exceptional customer experiences.



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