Insurance Repair Specialist

3 days ago

Sunshine Coast Regional District, Australia beBeeRepair Full time $60,000 - $100,000
About the Role

We are seeking a skilled and experienced Insurance Loss Adjustor/Estimator to join our team. As an Insurance Loss Adjustor/Estimator, you will play a vital role in ensuring that vehicles are returned to their pre-accident condition.

The primary purpose of this role is to be responsible for the timely completion of accurate and comprehensive quotes for accident repairs on vehicles. You will apply your knowledge of motor vehicles and your skills with computers while interacting with a range of people.

This is a full-time position that offers stability and opportunity within our large network of repair facilities. Reporting to the Centre Manager, you will work closely with our team to provide quality workmanship and exceptional customer service.

Key Responsibilities:
  • Providing excellent customer service to clients and work providers
  • Accurately quoting vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures
  • Completing quotes as required onsite, off-site, and online
  • Processing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging
  • Managing parts for repairs to ensure timely arrival and cost-effectiveness as required
  • Managing suppliers to ensure additional work is recorded and authorized in a timely manner
  • Assisting with production management of the centre where required
  • Ensuring vehicles are repaired to their pre-accident condition
  • Handing over completed repairs to customers
Requirements

To be successful in this role, you will require:

  • Proven experience within a similar position, including experience in the preparation of estimates/quotations in the automotive smash repair industry
  • Proven experience with AudaNet would be highly desirable
  • Ibody experience desirable but not necessary
  • Excellent customer service skills, including building rapport with customers and work providers
  • Highly professional and personable
  • Strong systems experience and competent computer abilities
  • Excel experience is an advantage but not necessary
  • Excellent verbal and written communication skills
  • Ability to meet strict deadlines
  • Ability to problem-solve with excellent accuracy and attention to detail
  • Able to work effectively and collaboratively with the team
  • Strong commitment to work in a safe manner
  • High attention to detail
  • Be reliable, punctual & hardworking
What We Offer

We offer a competitive salary and benefits package, including:

  • Team environment
  • Ongoing training
  • Career opportunity
  • Latest tools, equipment, and processes
  • Great opportunity to earn big $$$ for competent and efficient tradespeople
  • Junior-Mid experienced tradesperson: $60-$80k
  • Mid-Senior tradesperson: $80k-$100k
  • Annual salary

If you are a motivated and skilled individual looking for a new challenge, please apply online.

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