Current jobs related to Customer Experience Strategist - Melbourne, Victoria - ClearCompany

  • Customer Experience Strategist

    1 day ago

    Melbourne, Victoria, Australia DoorDash Full time

    About DoorDashWe're committed to empowering local economies by delivering an unparalleled customer experience. Our mission shapes how our team members move quickly, learn, and reiterate to make impactful decisions that display empathy for our range of users.Job DescriptionWe're seeking a Customer Experience Strategist to join our Customer Growth team. This...

  • Revenue Strategist

    1 day ago

    Melbourne, Victoria, Australia Intrepid Experience Full time

    At Intrepid Experience, we're on a mission to create the best travel experiences for people and the planet. We're proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs more people like you:We operate with purpose in all aspects; we travel responsibly, work with passion, and actively give back to the community. We need a...

  • Data Platform Strategist

    1 day ago

    Melbourne, Victoria, Australia Intrepid Experience Full time

    We're looking for a highly motivated and experienced professional to join our team as a Data Platform Strategist. As a key member of our data engineering team, you'll play a vital role in shaping our Microsoft Azure and Fabric ecosystem.In this exciting position, you'll be responsible for driving technical innovation, migrating from on-prem to a modern...

  • Digital Experience Strategist

    1 week ago

    Melbourne, Victoria, Australia Intrepid Experience Full time

    Company OverviewAt Intrepid Experience, we're on a mission to revolutionize the way people travel. We believe that travel has the power to change lives, and we're committed to making it more accessible, enjoyable, and sustainable for everyone.With a strong focus on innovation and customer experience, we've been at the forefront of the travel industry for...

  • Senior Product Management Lead

    1 week ago

    Melbourne, Victoria, Australia Intrepid Experience Full time

    Job DescriptionWe're seeking an experienced Digital Experience Strategist to lead our e-commerce innovation efforts. In this role, you'll be responsible for shaping the future of our digital platform, driving business growth through data-driven decision-making, and collaborating with cross-functional teams to deliver high-impact projects.You'll work closely...

  • Enterprise Customer Success Strategist

    6 days ago

    Melbourne, Victoria, Australia KnowBe4 Full time

    About the RoleThe Enterprise Customer Success Strategist is responsible for building effective relationships with current customers and maximizing the customer lifetime value within the assigned portfolio. This will be accomplished by delivering a great customer experience and maximizing the use of our products, as well as delivering outcomes, results, and...

  • Customer Engagement Strategist

    3 days ago

    Melbourne, Victoria, Australia Crypto Full time

    We are seeking a talented Customer Engagement Strategist to join our team at Crypto.com. As a key member of our regional CRM operations team, you will be responsible for developing and executing customer engagement strategies that drive retention, engagement, and revenue growth.Your primary focus will be on analyzing campaign performance, implementing...

  • Customer Success Strategist

    6 days ago

    Melbourne, Victoria, Australia Cytiva Full time

    We are seeking a Customer Success Strategist to join our Discovery Sales team in Australia & New Zealand. As a key member of the account team, you will be responsible for driving customer success and growth within your assigned territory.Key responsibilities include:Developing and implementing strategic account plans to achieve sales targets and drive...

  • Client Experience Strategist

    6 days ago

    Melbourne, Victoria, Australia WorkFocus Australia Full time

    WorkFocus Australia: Empowering Individuals, Transforming LivesIn a fast-paced and dynamic environment, we are seeking an exceptional Client Experience Strategist to join our Victorian team. As a key member of our workforce, you will play a vital role in establishing and managing Employer/Agent/Stakeholder relationships to ensure growth via exceptional...

  • Digital Experience Strategist

    1 day ago

    Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

    Milestone IT (Milestone Information Technology) seeks a Digital Experience Strategist to develop and execute comprehensive digital strategies to enhance our e-commerce capabilities and drive customer engagement. As a key member of our team, you will be responsible for leveraging expertise in digital platforms, online retail technologies, and customer...

  • Customer Success Strategist

    1 day ago

    Melbourne, Victoria, Australia Asahi Beverages Full time

    We are looking for a Customer Success Strategist to join our sales team.In this role, you will be responsible for developing and executing strategies to drive business growth with our national retail partners.Your key responsibilities will include understanding customer needs and developing plans to meet those needs, as well as negotiating commercial...

  • User Experience Strategist

    6 days ago

    Melbourne, Victoria, Australia Mana Ventures Full time

    We're looking for a User Experience Strategist to join our team at Mana Ventures. As a key member of our Close the Loop Group, you'll play a crucial role in amplifying user voices throughout our organization.Your primary responsibilities will include:Understanding User Feedback: Analyze qualitative and quantitative user feedback data from various channels,...

  • Customer Success Strategist

    2 days ago

    Melbourne, Victoria, Australia Lyrebird Health Full time

    At Lyrebird Health, we are seeking a Customer Success Strategist to play a pivotal role in ensuring our SMB customers thrive.About the JobThis role is focused on building strong relationships with customers, driving adoption and retention, and delivering measurable growth. As a key member of our team, you will manage a large customer portfolio, proactively...

  • Brand Strategist

    1 day ago

    Melbourne, Victoria, Australia Work in Rail Full time

    About UsWork in Rail is a leading provider of rail services and infrastructure solutions. We are committed to delivering high-quality outcomes that meet the needs of our customers and stakeholders.We are seeking a talented Brand Strategist to join our marketing team. As a Brand Strategist, you will be responsible for developing and implementing a...

  • Customer Success Strategist

    2 days ago

    Melbourne, Victoria, Australia Vasion Full time

    Vasion is a fast-growing US-based technology company looking for an exceptional Customer Success Strategist to join our team. As a key member of our sales team, you will play a vital role in driving revenue growth within existing customer accounts.About the Role:The successful candidate will be responsible for developing and maintaining strong relationships...

  • Customer Experience Owner

    1 day ago

    Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full time

    Australia and New Zealand Banking Group Limited is seeking a highly skilled Product Strategist to join our Cards and Digital Wallets squad. In this role, you'll be responsible for developing and implementing strategies to deliver features that surprise and delight our customers' financial wellbeing.Key responsibilities will include owning the roadmap,...

  • Travel Experience Coordinator

    2 days ago

    Melbourne, Victoria, Australia Intrepid Experience Full time

    About the Role\We are seeking a Travel Experience Coordinator to join our team at Intrepid Experience. This is a casual position that will give you flexibility in when and how you work, with great availability always an asset.\As a Travel Experience Coordinator, you will be responsible for leading tours and providing amazing customer service and travel...

  • Remediation Assets Strategist

    20 hours ago

    Melbourne, Victoria, Australia ANZ Full time

    As a Remediation Assets Strategist, you'll play a critical role in shaping the direction of our Remediation assets and ensuring they continue to meet the needs of our customers.About the RoleThe Remediation Assets Strategist is responsible for operational maintenance, updates, and optimisation of Remediation assets to ensure tools remain fit for purpose.This...

  • Customer Experience Strategist

    1 day ago

    Melbourne, Victoria, Australia PEXA Full time

    At PEXA, we're revolutionizing the way we exchange property in Australia. Our digital settlement platform has made a significant impact, helping over 20,000 people a week settle their homes safely. We're looking for an ambitious individual to join our team as a CX Program Director.The ideal candidate will have extensive knowledge of best-practice CX and...

  • Retail Technology Strategist

    6 days ago

    Melbourne, Victoria, Australia MARS Recruitment Full time

    A major retailer is seeking a Retail Technology Strategist to lead key omni-channel and digital initiatives. This role will focus on delivering complex projects across e-commerce, online store, in-store technology, and customer experience transformation, ensuring seamless integration across digital and physical retail environments.Key...

Customer Experience Strategist

2 weeks ago

Melbourne, Victoria, Australia ClearCompany Full time

ClearCompany is on the hunt for a Customer Experience Strategist to take their insights capability to the next level. This role offers the chance to make a real, measurable impact in an environment that's agile, ambitious, and forward-thinking.

About Us

We are a market-leading retail brand with a rapidly growing loyalty program. Our company values data-driven innovation and is looking for someone who can unlock deep customer understanding and drive high-impact decisions.

Your Role
  • Lead the transformation of customer insights into loyalty-driven initiatives that increase engagement, retention, and customer lifetime value.
  • Use analytics to develop and optimise loyalty programs, customer journeys, and omnichannel marketing campaigns.
  • Be the champion of customer-first thinking across the organisation, ensuring insights translate into real business impact.
  • Work cross-functionally with marketing, digital, and retail teams to align loyalty strategies with wider business objectives.

You will have a degree in Marketing, Communications, or a related field, 3+ years of experience in loyalty, CRM, or retention marketing, strong commercial acumen with a deep understanding of retail sales, margin, and business impact, and experience with marketing automation systems and a passion for data-driven decision-making.