Coordinated Workforce Specialist

Workforce Planning Coordinator Role

The Workforce Planning Coordinator is a vital role within the organization, responsible for supporting the coordination and administration of the casual workforce.

This position requires a seasoned professional with experience in casual workforce planning, rostering, and coordination. The successful candidate will be a specialist in managing large-scale workforces, with excellent technical and practical skills.

The ideal candidate will have strong interpersonal skills, excellent written and verbal communication skills, and a proactive and solutions-focused mindset. They will be able to translate complex problems into simple and tangible solutions.

Key responsibilities of this role include:

• Administration, maintenance, and management of event templates for the Deputy system, ensuring rosters are computed, sent, and inputted into Deputy to meet all deadlines
• Liaising with Event Managers to ensure numbers and positions are rostered as required by the Hirer and Event Operations Department
• Establishing strong rapport with the casual team and being the main point of contact, including event days
• Monitoring phone calls and emails, and responding to all casual team enquiries
• Ensuring all HR functions are delivered ethically and within legislative guidelines, alongside ensuring all policies and procedures are followed correctly
• C Coaching the broader Marvel Stadium Operations department on EBA requirements
• Assisting the Workforce Planning Manager in all aspects of recruitment, training, and performance management of casual event team members, as required
• Contributing to key projects within and outside of core role
• Supporting and contributing to the success of the broader team
• Delivering educational and informative communications and presentations to the casual workforce (500+ casuals)

This role offers a unique opportunity for an experienced workforce planning professional to make a significant impact in a dynamic environment.

We are seeking a pragmatic and dynamic individual who is comfortable rolling up their sleeves and has a proven track record of seamlessly shifting from hands-on support of workforce on event day to focusing on high-volume administration and reporting.

The ideal candidate will have:

• 2+ years' experience in workforce planning, rostering, and coordination across a complex casual workforce in a dynamic environment (preferably with 500+ casuals)
• Proven experience and understanding of Workforce Management platforms and digital solutions
• Proven experience in administration, reporting, and effective rostering practices
• Knowledge of legislative requirements as it relates to casual engagement
• A proactive and solutions-focused mindset, with the ability to translate complex problems into simple and tangible solutions
• Well-developed interpersonal skills and excellent written and verbal communication skills
• A team player who will contribute to the wider team goals
• A track record of managing multiple tasks and prioritizing projects to ensure timely delivery

Mandatory requirements include:

• Excellent problem-solving and issue management skills and experience
• Ability to be flexible and a willingness to work outside business hours, including evenings and weekends, as required
• Excellent attention to detail, quality, accuracy, and communication skills
• Working with Children Check
• Exposure to Major Event workforce operations/administration
• In-depth experience and understanding of the Deputy Workforce Management platform
• Experience delivering training and onboarding to large-scale casual workforce

Benefits

• Flexible Work Arrangements – play the day your way with our flexible approach to working life
• My Development – lean into our My Development program, consisting of on-the-job training, coaching, and mentoring, and formal learning
• Play Well – access our extensive Health and Wellbeing program, centered around a healthy body, healthy mind, and healthy workplace
• My Benefits – with thanks to our partners, access great benefits and discounts
• AFL Silver Memberships – permanent team members can access AFL matches at Marvel Stadium and the MCG, enjoy, and share the experience of our game with family and friends