Dedicated Customer Service Specialist

7 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $90,000

Customer Service Representative

This role is ideal for individuals who are passionate about delivering exceptional customer service and providing tailored solutions to meet the needs of our customers.

As a Customer Service Representative, you will be the face and voice of our organisation, responsible for delivering personalised service and advice to our customers.

You will have the opportunity to work in a dynamic environment, interacting with customers from diverse backgrounds and addressing their queries and concerns.

The key aspects of this role include:

  • Providing expert knowledge and advice to customers on our products and services
  • Building strong relationships with customers to understand their individual needs and preferences
  • Resolving customer complaints and issues in a professional and timely manner

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to remain calm and composed under pressure.

We offer a comprehensive training program to ensure that you have the skills and knowledge required to excel in this role. Our company values diversity and inclusion, and we are committed to creating a workplace culture that is respectful and inclusive of all employees.

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and making a positive impact on our customers' lives.

Key Requirements

Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills

Work Environment

Our store operates Monday to Thursday 9am-5pm, Saturday 9am-4pm, and Sunday 10am-3pm.

We are looking for individuals who are available to work at least four weekdays and one weekend day.

What We Offer

We provide a supportive and inclusive work environment, opportunities for career growth and development, and a competitive salary package.

We are committed to helping our employees achieve their career goals and aspirations.

We believe that our employees are our greatest asset, and we strive to create a workplace culture that is respectful, inclusive, and supportive of all employees.

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