Spa Operations Director

11 hours ago

Sydney, New South Wales, Australia beBeeSpa Full time $90,000 - $120,000

A spa director oversees daily operations and guest experiences, ensuring a calm, clean, and organized environment.

They manage appointments, lead teams of therapists, estheticians, and receptionists, and create a positive work atmosphere.

This role requires strong leadership skills, attention to detail, and the ability to multitask.

Main Responsibilities:

  • Daily operations management
  • Appointment scheduling and coordination
  • Team leadership and development
  • Guest experience enhancement
  • Staff support and training

Requirements:

  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks
  • Excellent problem-solving and decision-making skills
  • Passion for wellness and customer satisfaction
  • Leadership and team management experience

Key Performance Indicators (KPIs):

  • Guest satisfaction ratings
  • Employee retention rates
  • Operational efficiency metrics

Benefits:

The ideal candidate will have a passion for delivering exceptional service and creating a positive work environment. We offer a competitive compensation package and opportunities for professional growth and development.

About Our Team:

We are a dynamic team of professionals who are dedicated to providing excellent service to our guests. We value teamwork, open communication, and continuous learning and improvement.

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