Support Services Professional

2 days ago

Shepparton, Victoria, Australia beBeeCommunication Full time $60,000 - $85,000
Job Title: Support Services Professional

Are you a detail-oriented professional with exceptional organizational skills, excellent communication skills, and a knack for delivering outstanding customer experiences?


This role requires a proactive individual with strong time management and data analysis skills, ready to enhance our operations and deliver exceptional customer care. As a Support Services Professional, you will be instrumental in managing our sales channels and customer service.

About the Role:
  • Collaborate with the marketing, sales, and administration teams.
  • Perform general administrative tasks and data entry, ensuring accuracy and efficiency.
  • Assist with customer service including parts, providing prompt and effective solutions.
  • Support the branch manager with operational duties.
Key Responsibilities:
  • Manage sales channels and customer service, prioritizing customer satisfaction.
  • Provide top-notch service to online and retail customers, meeting their needs and expectations.
  • Build strong relationships with team members across all levels, fostering a collaborative work environment.
Requirements:
  • Exceptional presentation, verbal, and written communication skills, with the ability to articulate complex ideas.
  • A creative flair and a good understanding of retail and social media marketing, customer care, and relationship management.
  • Strong attention to detail and accuracy, with the ability to meet deadlines and manage multiple priorities.
  • Proficiency in Microsoft Suite and the ability to format documents to high standards, with attention to detail and consistency.
  • Willingness to learn new software and systems, with a proactive approach to professional development.
  • Strong organizational and time management skills, with the ability to work independently and as part of a team.
Why Join Us?

We are committed to delivering quality products and services to our clients, while recognizing and rewarding our employees' contributions and achievements. We have earned recognition as a reputable organization, dedicated to excellence and innovation.

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