Claims Delivery Specialist
2 weeks ago
This role will see you provide delivery of superior claims service, determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases.
Key responsibilities include management of lodgments and repairs for Motorcycle Claims utilising multiple claims systems and processes, maintaining positive stakeholder relationships with the insured, agents and service providers, interpreting basic policy coverage and determining if coverage applies to claims submitted, receiving, recording and processing incoming insurance claims, authorizing payment within scope of authority, settling claims in the most cost-effective manner and ensuring timely issuance of disbursements.
The ideal candidate will have experience in a similar role within Motorcycle Claims and possess highly developed customer service, communication and negotiating skills, be tech savvy and a quick learner, and have strong organizational and time management skills.
About Us:
Our organisation is committed to building strength and embracing change to our advantage. We're proud to work together, encouraging each other enable resilience for our customers, environment, economies and communities.
Benefits:
We offer a range of benefits to enhance your work life balance including flexible working arrangements, wellbeing programs and discounts on insurance products and services.
Rewards & Recognition:
Our organisation has been recognised for its commitment to diversity and inclusion, earning awards for excellence in workplace equality and health and wellbeing.
- Case Management
- Claims Settlement
- Collaboration Tools
- Communication
- Critical Thinking
- Customer Service
- Data Privacy
- Detail-Oriented
- Insurance Policies
- Intentional Collaboration
- Managing Performance
- Prioritization
- Problem Solving
- Risk Assessments
- Standards Compliance
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